This was our second stay at this location and we love it.
teresa
2024 年 10 月入住 4 晚
8/10 还可以
Sylvia
与配偶出行
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was aesthetically pleasing. Shower had huge crack in the tile and there was hair in the shower. (Only 1 string, but hair nonetheless). Lighting could be improved, especially by mirror at the entrance. Very dark. Staff was very pleasant and professional. Did not use pool or gym.
Sylvia
2024 年 10 月入住 1 晚
2/10 糟糕
Tiffany
2024年09月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is ideal. I stayed for three nights. The next day I excepted my room to be cleaned and it never was. I spoke to the front desk they noted that it was listed to be clean and they would reach out to someone to have it done. Later that evening the room was still not cleaned. I contacted the front desk again and they stated I had the Do Not Disturb sign up which obviously was not the case. I told them it was unacceptable and I was informed there was no way to have my room cleaned at that time because the cleaning staff was gone for the day. I requested a room change and was granted one. The problem I have is that you don’t go away for the weekend to have to worry about not having proper room service especially when you pay for it. It was an inconvenience for me and a waste of time. The cleaning stay should be held accountable.
Tiffany
2024 年 9 月入住 3 晚
6/10 一般
Teri
2024年09月26日
Teri
2024 年 9 月入住 1 晚
10/10 超赞
Artia
与家人及幼儿出行, 与配偶出行
2024年09月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, staff were very friendly. Absolutely no complaints!
Artia
2024 年 9 月入住 2 晚
10/10 超赞
Erica,Bensalem
与家人出行
2024年09月10日
满意:清洁度、员工和服务、住宿条件和设施
I only had one complaint with my daughters and my room - my bathroom floor had a slippery substance in it
My daughters floor had dirt or food like it wasn’t vacuumed
My overall review of the staff and properly and grounds was good
Erica
2024 年 8 月入住 2 晚
8/10 还可以
Rheta
2024年09月9日
满意:清洁度、员工和服务、住宿条件和设施
Rheta
2024 年 9 月入住 2 晚
8/10 还可以
Ashrymaty,Long Island City
2024年09月7日
Ashrymaty
2024 年 8 月入住 1 晚
8/10 还可以
Steven
与配偶出行
2024年09月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s nice but walls a smidge too thin my daughter could hear the neighbors next door :/
Steven
2024 年 8 月入住 2 晚
8/10 还可以
James
2024年08月19日
满意:清洁度、员工和服务、住宿条件和设施
James
2024 年 8 月入住 1 晚
6/10 一般
Bhupinder
与家人及幼儿出行
2024年08月11日
满意:住宿条件和设施
不满意:清洁度、员工和服务、服务设施
Breakfast staff did not handle things well. Were rigid
Bhupinder
2023 年 7 月入住 2 晚
10/10 超赞
Diane
与家人出行
2024年08月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an excellent stay! Our room was clean, and the staff were friendly and courteous.
Diane
2024 年 8 月入住 2 晚
10/10 超赞
Diane
团体旅客
2024年08月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient spot for a visit to Suffolk/Norfolk
Good stay. Nice pool, clean room and friendly staff
Diane
2024 年 8 月入住 2 晚
8/10 还可以
Becky
与家人出行
2024年08月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean , spacious room a bathroom. Shower was outstanding good pressure adjustment for pulsating etc. Surprised no ice machine on 2nd floor!
Appetizer - hummus / carrots/ celery generous portions.
Service at desk was good loved the “wheel of fortune “ an Hershey bars of milk chocolate.
Good location nearby restaurants an shopping centers. Visits to Sentra Hospital, Northfolk to see family was quick 15 minute trip at the tunnel exit.
Becky
2024 年 7 月入住 3 晚
10/10 超赞
Jan
与家人出行
2024年08月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
How to Rise Above the Occasion
Despite being there during the Microsoft outage, the staff made the check-in process as simple as they could. I was checking into two rooms with my elderly mother and toddler grandchildren, this could have easily been a disaster (like my flight in), but it wasn’t. Kudos to the staff.
Jan
2024 年 7 月入住 2 晚
8/10 还可以
LaKesha
与家人出行
2024年07月30日
满意:员工和服务,清洁度
Easy parking, friendly staff. Outdated bathrooms with patched ceilings that need painted. Looks old and unkept. Otherwise, room is fine.
LaKesha
2024 年 7 月入住 1 晚
6/10 一般
真实旅客
2024年07月29日
满意:员工和服务、住宿条件和设施、客房舒适度
Okay stay
It was okay, couldn’t check in when we arrived as the room was not ready. Then after the room was inspected and we were let in it was not really clean. Short curly hair all over the bathroom, stuck to the door and up against the tub. Facility was okay, but veneer was peeling off furniture and there were cracks along wall seems. Just kind of dated and needs a facelift. Also the pool is super small and not at all how it was depicted online, more like a large hot tub. It was an okay stay, but definitely not up to the standard set by the brand.
真实旅客
2024 年 7 月入住 1 晚
2/10 糟糕
Rebecca
2024年07月28日
Rebecca
2024 年 7 月入住 1 晚
6/10 一般
Jervon
与家人出行
2024年07月24日
满意:客房舒适度,清洁度
I’d stay again
Hotel card reader wasn’t working. So I was upset about that . Had to pay in cash. There was no more coffee for me so I had to leave out the hotel multiple times. Room was cool. Staff did give me Two Ten dollars off cards for food. It was quiet and chill. A little drive to the beach but it was worth it. The views were different
Jervon
2024 年 7 月入住 2 晚
10/10 超赞
Ronald
2024年07月22日
满意:员工和服务、服务设施、住宿条件和设施
The Staff was great and professional.
Ronald
2024 年 7 月入住 2 晚
10/10 超赞
Jorge
2024年07月15日
Jorge
2024 年 7 月入住 1 晚
10/10 超赞
Emily
2024年07月15日
满意:清洁度、员工和服务、住宿条件和设施
Loved the hotel.
Emily
2024 年 7 月入住 1 晚
4/10 很差
Agostino
商务旅客
2024年07月14日
They didn't give me what I paid for.
I booked and paid for a King room. They gave me a double queen and when I complained they told me they didn't have a King room available so they "upgraded" me to a double queen. No apology until I complained again the next morning. 2 queen beds are not an Upgrade to a king bed for a single business traveler. Other than that, it was fine
Agostino
2024 年 7 月入住 3 晚
10/10 超赞
Roddrick,Dale City
与配偶出行
2024年07月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent job!
Roddrick
2024 年 7 月入住 1 晚
10/10 超赞
Toni
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年07月9日
满意:清洁度、员工和服务、住宿条件和设施
The whole staff is like a family, then they treated us like a part of that family. They made this trip and this hotel very memorable for us. Before we left, we told them “we are family now”. The complimentary in room coffee is delicious too! Even the Starbucks employees in the hotel are amazing! Same treatment from them. The food there is great too!