We are regulars at this hotel. Room spacious and bed comfortable. Shower was over bath and the shower screen leaked creating a wet floor. Bed sheet was marked even though it had been laundered. Staff apologised but because I had pre paid through Expedia they could only compensate by removing parking charge.
Lynne
2024 年 12 月入住 1 晚
10/10 超赞
Gillian
与配偶出行
2024年12月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A nice hotel with on site parking, have stayed here many times. Within easy walk of town centre. Pub and separate restaurant on site. Rooms in the newer part at the back are very quiet. Great staff.
Gillian
2024 年 12 月入住 1 晚
10/10 超赞
Andrew
2024年12月1日
满意:清洁度、员工和服务、住宿条件和设施
Lovely hotel, spacious room, fantastic location.
Andrew
2024 年 11 月入住 2 晚
10/10 超赞
Lucie
与配偶出行
2024年11月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely rooms, very friendly staff, great location!
Lucie
2024 年 10 月入住 1 晚
8/10 还可以
Rebecca
2024年11月9日
Rebecca
2024 年 10 月入住 1 晚
8/10 还可以
Lesley
团体旅客
2024年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a lovely couple of days staying at The Swans Nest. Great location - staff helpful and friendly. Excellent food and drink too.
Lesley
2024 年 10 月入住 2 晚
8/10 还可以
Neil,Wokingham
2024年10月18日
满意:清洁度、员工和服务、住宿条件和设施
Neil
2024 年 10 月入住 2 晚
8/10 还可以
Chris
与配偶出行
2024年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for central Stratford-upon-Avon - close to everything.
Deluxe rooms are large, with a seating area so worth booking one of those if you like some extra space.
Enjoyed food and drink in The Bear pub which is within the Swan's Nest building, as is the Bistrot Pierre. Handy to have these as onsite options service was friendly and well-organised.
Swan's Nest is a traditional hotel in some ways eg decor but in a good way - it means there are trained staff always on hand if needed, room tidied/beds made every day, tea/coffee in the room biscuits...
Chris
2024 年 10 月入住 3 晚
10/10 超赞
Claire
与配偶出行
2024年10月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely spacious superior suite. Comfy bed. Lovely breakfast. Great location for all that Stratford upon Avon has to offer. We stay here regularly and will return again. Nothing negative about this hotel during our stay.
Claire
2024 年 10 月入住 2 晚
10/10 超赞
Natalie,Chichester
与配偶出行
2024年10月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is in a good location and offers everything you need for a great stay in Stratford.
Natalie
2024 年 7 月入住 2 晚
4/10 很差
Janus,Dunchurch
商务旅客
2024年09月25日
不满意:清洁度、服务设施、住宿条件和设施
Nothing
Janus
2024 年 8 月入住 1 晚
4/10 很差
Andrew,Reigate
团体旅客
2024年09月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was fined for parking in the hotel car park even though I thought I or reception had registered my car on arrival. I was fined £60 after appealing and providing clear evidence that I was a guest at the hotel.
So this ended up being a very expensive overnight stay.
If you stay here you must get some evidence that you have registered your car for the car park.
This hotel is well situated for Stratford but the state of the rooms and decor was disappointing given the cost.
Andrew
2024 年 8 月入住 1 晚
10/10 超赞
Allan
2024年09月15日
满意:清洁度、员工和服务、住宿条件和设施
Allan
2024 年 9 月入住 1 晚
8/10 还可以
Ann
2024年09月7日
Ann
2024 年 9 月入住 2 晚
8/10 还可以
Kenneth
2024年09月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyable stay, easy access for the Town
Kenneth
2024 年 6 月入住 2 晚
8/10 还可以
Christina
与家人出行
2024年09月6日
满意:服务设施,清洁度
We come to the Swan's Nest most years and have always been delighted with our stay. This year the visit was marred by our experience on the last night. We were asked to leave the restaurant and go to the Bear at about 10.35 the Bear asked us to move on to the Hotel Foyer at 11.00 where we were subjected to a very unpleasant man taking pictured of us and when we objected getting very confrontational. The hotel staff managed to stop an actual affray and called the Police who took a statement the next day. It turned out that the Police had been called to the same man the previous night so surely he should not have been there. I was also unhappy the man from the hotel asked when it was all over did we still want the Police to come and went away saying that it was on us!!!
Christina
2024 年 8 月入住 2 晚
8/10 还可以
Hilary
与配偶出行
2024年09月2日
Great location with easy access to all sights and attractions. The room was clean and comfortable but more drawer and shelf storage would have made it excellent
Hilary
2024 年 8 月入住 3 晚
10/10 超赞
Gerard
2024年09月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ideal venue for visiting stratford and great location for theatre going or taking a walk along the riverside. Reception staff were excellent and very helpful. Room contained everything needed and was clean and comfortable. Restaurant provided everything from small snacks to extensive dinner menu at decent prices. Will definitely return.
Gerard
2024 年 9 月入住 1 晚
8/10 还可以
真实旅客
2024年08月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 8 月入住 1 晚
10/10 超赞
Gregory
与家人出行
2024年08月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Riverside hotel very centrally located.
Good hotel located right across the river from the Royal Shakespeare Company theatre, with pub and restaurant on -site. Clean, comfortable rooms. A good choice for a visit to Stratford
Gregory
2024 年 7 月入住 1 晚
10/10 超赞
Leigh
2024年08月27日
Leigh
2024 年 8 月入住 1 晚
10/10 超赞
Christopher
2024年08月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Christopher
2024 年 8 月入住 2 晚
8/10 还可以
Paul
2024年08月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superb location for exploring Stratford. Hotel a bit large and soulless but served its purpose well.
Paul
2024 年 8 月入住 1 晚
10/10 超赞
Simone
与家人出行, 团体旅客
2024年08月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely stay for ourselves and our wedding guests. Perfect location, great staff and clean comfortable rooms.