Absolutely no service no dining as advertised also no response whatsoever when you called the number they asked you to call I am expecting a refund for the two days we left early due to the condition of the venue also I believe I may have been charged twice
Very disappointed
Mark
2024 年 9 月入住 3 晚
6/10 一般
Helen
与家人出行
2024年09月8日
满意:清洁度、员工和服务、住宿条件和设施
A nice clean hotel good for 1 night stay
Helen
2024 年 9 月入住 1 晚
8/10 还可以
Andrew
2024年08月15日
Andrew
2024 年 6 月入住 1 晚
8/10 还可以
Andrew
2024年08月15日
Andrew
2024 年 8 月入住 1 晚
8/10 还可以
Andrew
2024年08月15日
Andrew
2024 年 7 月入住 1 晚
10/10 超赞
Andrew
商务旅客
2024年08月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Andrew
2024 年 8 月入住 1 晚
10/10 超赞
Hannah
2024年08月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hannah
2024 年 8 月入住 1 晚
10/10 超赞
AYAMI
2024年07月29日
AYAMI
2024 年 7 月入住 2 晚
6/10 一般
真实旅客
商务旅客
2024年07月25日
I request an invoice every stay and is becoming more and more difficult to obtain one, I still await an email from a conversation I had last night after check-in. The printer is next to the check-in desk and can take seconds!!!
真实旅客
2024 年 7 月入住 1 晚
10/10 超赞
Jazmin
2024年07月24日
Jazmin
2024 年 7 月入住 3 晚
10/10 超赞
Chris
2024年07月22日
满意:清洁度、员工和服务、客房舒适度
Chris
2024 年 7 月入住 1 晚
6/10 一般
stephen
商务旅客
2024年07月10日
不满意:客房舒适度,住宿条件和设施
stephen
2024 年 7 月入住 2 晚
6/10 一般
Trevor
商务旅客
2024年07月10日
满意:客房舒适度
Comfortable but no food available at all.
Stayed on a Monday - no restaurant that evening, bar closed, no breakfast at all. Room comfortable. Took very long time to get hot water in shower and sink. Noise for the road is intrusive, even though my room overlooked the car park. Noise from aircraft into Manchester airport intrusive from dawn. It is ok so long as you know what you are getting, or not.
Trevor
2024 年 7 月入住 1 晚
8/10 还可以
Andy
2024年07月7日
满意:清洁度、员工和服务、客房舒适度
Would stay again
A one night stay , 1st impressions don’t do it justice tbf. Easy check in and a spotlessly clean room with a large bed . Only met 2 members of staff and they were both polite,friendly and helpful. Would stay again .
Andy
2024 年 7 月入住 1 晚
2/10 糟糕
Kevin
商务旅客
2024年07月4日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Room had refuse bins outside the window. Water leak in the bathroom. Right by a busy road and under the flight path of Manchester Airport. Was not informed prior to trip that no breakfast was provided at the hotel.
Kevin
2024 年 7 月入住 1 晚
8/10 还可以
amanda
2024年06月21日
满意:员工和服务、住宿条件和设施、客房舒适度
nice and friendly
just stayed for one night staff very friendly and helpful
the room was conformable and clean
amanda
2024 年 6 月入住 1 晚
10/10 超赞
Sally
与家人出行
2024年06月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very accommodating, having a room cleaned early so that we could get ready for a wedding that started before check in time. Would recommend, we were well looked after.
Sally
2024 年 6 月入住 1 晚
2/10 糟糕
Lisa
2024年06月17日
不满意:员工和服务
Lisa
2024 年 6 月入住 1 晚
8/10 还可以
John
与配偶出行, 商务旅客
2024年06月16日
满意:清洁度、员工和服务、住宿条件和设施
Very difficult to find anything to complain about
John
2024 年 6 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2024年06月9日
不满意:清洁度、住宿条件和设施、客房舒适度
Not the most appealing hotel I've ever stayed in, dated and not the cleanest, bedroom carpet was terrible, didn't dare walk in bare feet, pleased it was only 1 night. Served a purpose, thats about all i can say.
真实旅客
2024 年 6 月入住 1 晚
10/10 超赞
COLIN
团体旅客
2024年06月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brilliant Hotel
Having read previous reviews I was a bit apprehensive of staying here with friends but from check in to check out I needn't have worried. We did pre-book in the restaurant but had to cancel due to time constraints (off to see the Eagles at 19.30 so time a bit tight). Reception was ever so helpful and offered to order us a taxi but we wanted to walk to the station so he he gave us accurate directions. Both rooms were lovely and clean and looked like they had recently been refurbished, new carpet, bed and furniture. Walked 5 minutes down the road to a little cafe called The Castle for breakfast so all was good with the world.
COLIN
2024 年 6 月入住 1 晚
10/10 超赞
Tom
商务旅客
2024年05月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tom
2024 年 5 月入住 1 晚
2/10 糟糕
Russell
商务旅客
2024年05月14日
满意:住宿条件和设施
不满意:员工和服务
Check before you book
Very poor service on arrival. Only one person doing everything begrudgingly!
Hotel is advertised as having a restaurant. This is true……but only open on Wednesday? No breakfast facilities so very disappointed.
On a positive, the shower was decent pressure and plenty of hot water