Heating was on and could not turn off as was broken. Reception not obvious. Good parking thou
Michelle
2024 年 9 月入住 1 晚
10/10 超赞
Aryuat
2024年08月16日
满意:清洁度、员工和服务、住宿条件和设施
Aryuat
2024 年 8 月入住 1 晚
6/10 一般
Alison
2024年07月27日
满意:客房舒适度,清洁度
Ok, but will be better when refurbishment all done
The hotel is currently being refurbished, so we expected some disruption. The restaurant wasn’t open for service in the evening.
Our superior room was newly appointed, clean and comfortable with balcony view of the river and countryside. Large and clean bathroom. No complaints there.
On the downside, there was only one person on reception, the WiFi didn’t work in the room and the cooked breakfast used poor quality sausages.
Alison
2024 年 7 月入住 1 晚
8/10 还可以
Claire
2024年07月18日
满意:清洁度
Claire
2024 年 7 月入住 1 晚
8/10 还可以
Elaine
2024年06月19日
The hotel is under renovation so restaurant and bar not open however our room was beautifully decorated and check in was easy with friendly staff
Elaine
2024 年 6 月入住 2 晚
8/10 还可以
Jason
2024年06月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jason
2024 年 6 月入住 1 晚
8/10 还可以
John
商务旅客
2024年06月4日
满意:清洁度、员工和服务、住宿条件和设施
John
2024 年 6 月入住 1 晚
8/10 还可以
Trevor
与配偶出行
2024年04月22日
满意:清洁度
不满意:住宿条件和设施
Property is under new management and premises are undergoing refurbishment. The room we had was excellent but no restaurant and no bar . Very few staff but the staff available very helpful. Half hotel refurb done but long way to go.
Trevor
2024 年 4 月入住 2 晚
6/10 一般
Vincent,Burbank
团体旅客, 商务旅客
2024年01月27日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Going through renovations when we stayed so imagine things will be different very soon. The staff was top notch and the location is perfect with many options for food and drinks in walking distance.
Vincent
2024 年 1 月入住 4 晚
8/10 还可以
Vincent,Burbank
2024年01月27日
Vincent
2024 年 1 月入住 1 晚
8/10 还可以
I
2021年12月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I
2021 年 12 月入住 1 晚
2/10 糟糕
Jamie
2021年09月27日
不满意:清洁度、员工和服务、住宿条件和设施
Terrible
Booked the hotel online after seeing some lovely pictures we was meant to have a king exec suite with a balcony so the pictures showed at a cost of £185 we got a tiny room no view curtains as yellow as sponge Bob as they probably haven’t been washed in years dead flies on the window seal the bathroom door wouldn’t shut properly as it was rubbing the tiles in the bathroom was dirty and loose all in all terrible
Jamie
2021 年 9 月入住 1 晚
6/10 一般
MISS
2021年09月27日
满意:客房舒适度
不满意:清洁度
MISS
2021 年 9 月入住 1 晚
8/10 还可以
Zara
与家人出行
2021年08月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend stay to visit family.
Friendly and helpful staff. Very clean and had everything needed in room. Room next to road but no traffic so mainly quiet. Had to keep curtains shut due to people walking past. Brief noise in evening from people having been out and coming back and /or getting cars. Most rooms are away from the road though.
Zara
2021 年 8 月入住 3 晚
2/10 糟糕
Patrick
商务旅客
2021年08月25日
不满意:清洁度、住宿条件和设施、客房舒适度
Patrick
2021 年 8 月入住 1 晚
2/10 糟糕
John
2021年08月22日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aggressive staff
Absolutely disgusting service, the staff swore at us and we left the hotel at 10:30pm. There is no restaurant facility and there is construction work whis is not advertised anywhere. The staff are rude and aggressive. Lisa should not be allowed to work in customer service. Ruined my anniversary and i wouldn't recommend anyone atay here.
John
2021 年 8 月入住 1 晚
10/10 超赞
JACK
2021年08月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful Location
This is the 3rd time we've stayed at the Dolphin, twice at Wedding Receptions which were amazing and this time for an overnight meetup with friends. It is in the process of having extensive alterations but this hasn't in any way affected the smooth running, or cleanliness of this Hotel. Lovely location. Friendly staff. Would recommend it to anyone.
JACK
2021 年 8 月入住 1 晚
8/10 还可以
Michael
2021年08月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2021 年 8 月入住 1 晚
8/10 还可以
Sharon
2021年08月2日
满意:客房舒适度,员工和服务
Great view
Had a great stay. Room was basic but clean with a great view. Close to a town with great shops. Overall a good stay and would book again.
Sharon
2021 年 7 月入住 2 晚
4/10 很差
David
团体旅客
2021年08月2日
不满意:员工和服务
1 member of staff (Lisa) was rude and unprofessional and ruined the stay. The other staff were good. Very little food options for evening meal was disappointing so we had to go into town to eat. Breakfast was good though.
David
2021 年 7 月入住 1 晚
8/10 还可以
真实旅客
与配偶出行
2021年07月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
river location
真实旅客
2021 年 7 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2021年07月29日
不满意:住宿条件和设施,员工和服务
Very scruffy, only 3 choices on menu. Toilet broken in first room we went to. Major works going on which is not mentioned on the website
真实旅客
2021 年 7 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2021年07月26日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel and excellent location but currently undergoing refurbishment so not all facilities open. However room was nice and clean and staff very helpful.
真实旅客
2021 年 7 月入住 2 晚
8/10 还可以
真实旅客
与配偶出行
2021年07月25日
满意:员工和服务,清洁度
Noisy. Reburb in progress. Should have been told a function was on with the noise from the misic