We stayed in the hotel room. It had a nice kitchen and bathroom. No dishwasher so you are responsible to sterilize all the eating and cooking utensils before you leave. The sofa was the only place to sit other than at a table. The sofa was broken down and very uncomfortable to sit in and get out of. The bed was king size with 3 pillows and ok to sleep on. The bathroom was fixed up nicely. The area around the lodge needed a lot of work, paint, walkways (some closed), etc as well as the restaurant was closed for remodeling. There are many rental choices of lake equipment. But you have to ask rather than them giving you a pricing sheet with equipment and prices. The lodge area has very beautiful woods and water all around and walking was nice. The lodge was very quiet day and night. Even tho we were in the hotel part, we had to bag up all our garbage and take it to the dumpster or be fined. We also had to bag up our linen and blanket.
真实旅客
2021 年 8 月入住 3 晚
4/10 很差
真实旅客
与配偶出行
2021年08月8日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Too many jet-skis and inconsiderate operators. If you like to fish, this is not the property for you. We didn't realize they and another nearby resort rent jet skis, but it really shouldn't have been an issue either way. Unfortunately, even though the lake is plenty big enough, the jet skis have no concern for people trying to fish or do other lake activities such as paddle boarding or kayaking.
真实旅客
2021 年 8 月入住 6 晚
6/10 一般
真实旅客
与家人出行
2021年07月23日
满意:服务设施,员工和服务
不满意:清洁度
The amenities were great. Kayaks paddle boards row boats included. Jet skis pantoon boats on site for extra charge. Beach area was nice and we liked the fire pits. Beautiful location
真实旅客
2021 年 7 月入住 4 晚
6/10 一般
真实旅客
2021年06月18日
真实旅客
2021 年 6 月入住 1 晚
8/10 还可以
amy
与家人出行
2021年05月31日
满意:员工和服务、住宿条件和设施、客房舒适度
Loved the house we stayed in. The only thing we didn't like was the bathroom didn't look like it had been cleaned. The towel was brown like it was old water. The tub looked like it also had not been cleaned. I cleaned it up. Looked like soap scum. We would still go back though.
amy
2021 年 5 月入住 2 晚
10/10 超赞
DeLaina
与家人出行
2021年04月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Peace and quiet
Felt like we had the whole resort to ourselves.
DeLaina
2021 年 4 月入住 6 晚
10/10 超赞
真实旅客
与家人出行
2021年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location
Beautiful property
Trails right thru the property
真实旅客
2021 年 2 月入住 3 晚
10/10 超赞
Jeff
2020年12月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wish we could have stayed longer
Wish we could have stayed longer. This was a road trip throughout the state, but our stay at Black Bear was one of the highlights.
Jeff
2020 年 10 月入住 1 晚
10/10 超赞
Jose
2020年11月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stayed here for 4 days and it was very relaxing with a beautiful view we had day and night! Great place to get away from the city life! Definitely coming back soon!
Jose
2020 年 11 月入住 3 晚
6/10 一般
King,WISCONSIN
与配偶出行
2020年11月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property right on the lake with beautiful views. Quiet and secluded. We went in October and there was no one else there. I imagine the summer months are very busy. The bed was extremely uncomfortable and the pull-out couch was even worse. We would'nt stay there again because of the bed. Otherwise it was perfect.
King
2020 年 10 月入住 1 晚
8/10 还可以
Ed,Milwaukee Area
与家人出行
2020年08月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is a beautiful property. Great views of the lake except from the suites we stayed in. We would recommend the cabins or condos instead, While the suite we stayed in was clean and adequate, It needed many updates and had a parking lot view. We may return but we be more careful in lodging selection. Very peaceful. Friendly people.
Ed
2020 年 8 月入住 4 晚
8/10 还可以
Mike,Medinah, IL
与家人出行
2020年07月27日
满意:清洁度、服务设施、住宿条件和设施
The resort itself is good. All the kitchen items were clean, the unit was nice. The property seemed to be taken care of. The view was great. Right on the water. If we brought a boat it would be a great place.
Our only major complaint was we purposely called before booking to make sure it was on a UTV / ATV trail. IT IS NOT. Our entire trip was messed up because of bad information. We had to pack up our machines and drive to get to the trails which is not an easy thing to do when you have 3 machines.
Probably a great place for snowmobiles but nut utvs.
Mike
2020 年 7 月入住 3 晚
8/10 还可以
真实旅客
与家人出行
2020年07月17日
满意:清洁度、员工和服务、住宿条件和设施
Prime location for use of all three lakes. On-site boat, pontoon and jet ski rental. Plenty of kayaks and boats for free usage. Very clean grounds. Nice sandy beech and swimming area. Plenty on wood for camp fires. Like most of the north woods, WiFi and cell coverage very limited.
真实旅客
2020 年 7 月入住 4 晚
10/10 超赞
真实旅客
与配偶出行
2020年07月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful lake views, boat rental, Cleanliness, awesome staff, a little piece of Northwoods heaven
真实旅客
2020 年 7 月入住 4 晚
8/10 还可以
Amanda
2020年06月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great waterfront property
We had a nice stay at Black Bear Lodge. I was looking for a cabin on the lake so it was a great option. It is a beautiful resort with nice amenities such as kayaks and paddle and row boats available for use free of charge. Being right on Little St. Germain Lake was nice and they had a nice public beach and docks for guests.
The cabin we stayed at was connected to two other cabins which would have been nice to know beforehand but the neighbors were quiet and pleasant. They also had a communal campfire area that we were hesitant to use when others were congregating around it.
They mentioned a restaurant on site, but it has been closed since March. It would have been better if they had included a COVID-19 update on either hotels.com or their website so guests know what to expect for cleanliness practices and amenities that were closed or unavailable during the time of stay.
The furniture in the cabin could be updated, but comfortable enough if you don't spend a lot of time indoors.
Overall, a very nice stay and resort with good service if you are looking for a true northwoods experience.
Amanda
2020 年 6 月入住 3 晚
8/10 还可以
Ken
与家人出行
2020年06月13日
满意:住宿条件和设施
Beautiful lake view, 2 bedroom/2bath condo was plenty big for 3-4 people. Due to the pandemic the restaurant was closed. Not a lot of people staying so was very quiet. Only problem was it is a no pet property and the couch was covered with dog hair, I bought a lint roller in town to clean it off and covered with a blanket. When I told them at check out just kind of shrugged their shoulders, no real apology or offer to compensate.
Ken
2020 年 6 月入住 3 晚
10/10 超赞
Jacey
团体旅客
2020年06月3日
满意:员工和服务、住宿条件和设施、客房舒适度
Jacey
2020 年 5 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2020年06月2日
I needed a hotel for one night in St. Germain WI for my nephew's graduation. We have family that lives in St. Germain. Expedia listed Black Bear Lodge as an option. The price was high for one night but I decided to go with it anyway. The day of the reservation, I received a call from a person from Black Bear Lodge saying they could not honor the reservation because it was for only one night. She said that they were fully booked anyway. The Expedia website did not state this. I had to scramble to make other accommodations. When I scrambled to find other reservations, I noticed that Black Bear still had availability for that night and I could have rebooked it. I am not sure Expedia is to blame for this. I get he impression that Black Bear Lodge wanted to maximize profits at the expense of a family who needed a room.
真实旅客
2020 年 5 月入住 1 晚
10/10 超赞
真实旅客
与家人及幼儿出行
2020年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property and great location. Was able to experience so much wildlife from numerous deer and even a new born fawn right outside our walkout patio and a black bear sighting also. Had a problem with the resort not receiving our reservation through expedia but it was taken care of.
真实旅客
2020 年 5 月入住 3 晚
4/10 很差
真实旅客
2020年01月9日
真实旅客
2019 年 12 月入住 2 晚
8/10 还可以
Ruth
2019年10月12日
Ruth
2019 年 10 月入住 5 晚
6/10 一般
真实旅客
与配偶出行
2019年10月7日
满意:员工和服务,清洁度
不满意:住宿条件和设施
We didnt have any heat for the first day and it in the low 40's. We had to call twice