This property is beautiful but the entire experience was horrible. What a waste of time and money. Terrible Staff- impossible to get a drink, no staff can make a simple drink, the only choice for room service is burger and fries, have to wait for days just to get a towel and toilet paper. Have to wait for hours for staff to offer a drink or nothing at all. Rude staff. Limited choices of food and drinks- food are recycled/repeat throughout the week, drinks are watered down, food are under seasoned or no taste at all, breads are weeks old and hard as rock. Italian restaurant food and services was horrible - food (fake calamari with plastic on it and frozen meat balls), almost an hour just to get watered down soda. French restaurant have thee or four options for food items. Will not recommend this place if you are looking for a good vacation.