The rooms are very nice, including the bathroom/shower.
Traci
2024 年 12 月入住 1 晚
10/10 超赞
Danielle
2025年01月15日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Danielle
2025 年 1 月入住 2 晚
8/10 还可以
Louise
2025年01月9日
满意:清洁度、员工和服务、住宿条件和设施
Loved that it is non smoking! Place was very nice and rooms in hotel had high quality beds and pillows. bathroom clean with nice walk in shower with rain shower head. However, I gave it four stars because the food court food was not very good, I asked if the lobster bisque was creamy thick or thin. Was told yes it creamy. However It was thin and tasteless. Lastly, I was disappointed that there is no sit down breakfast restaurant in the casino or surrounding neighborhood. I Was told closest by the hotel desk staff there was one was 10 minutes away.
Louise
2025 年 1 月入住 1 晚
10/10 超赞
Denisa
与配偶出行
2025年01月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good
Denisa
2024 年 12 月入住 1 晚
10/10 超赞
Mariah
2025年01月6日
满意:清洁度、员工和服务、住宿条件和设施
Mariah
2025 年 1 月入住 1 晚
2/10 糟糕
Skye
2025年01月6日
满意:清洁度
Skye
2024 年 10 月入住 1 晚
10/10 超赞
Tammy and Lee l
与配偶出行
2025年01月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything
Tammy and Lee l
2025 年 1 月入住 2 晚
10/10 超赞
Craig
与配偶出行
2025年01月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great food!
Craig
2025 年 1 月入住 1 晚
4/10 很差
Tiyannah
与配偶出行
2025年01月4日
满意:服务设施
不满意:住宿条件和设施,清洁度
The hotel is nice but the casino is horrible homeless people all over the place begging for cigarettes peeing and pooping in the smoking area and garage, mice running around the games, the cleaners don’t clean the smoking area i will never go to MGM ever again
Tiyannah
2024 年 12 月入住 3 晚
10/10 超赞
Jennifer
与家人及幼儿出行
2025年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful rooms
Jennifer
2024 年 12 月入住 1 晚
10/10 超赞
Richard
与家人出行, 团体旅客
2025年01月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was nice with a great and easy to navigate layout. All staff were very friendly and helpful. Our room was cute but not cleaned TIPTOP... only small things I would never complain about! Each bedside table had small spots that we wiped ourselves and underneath the bathroom vanity could have used a vacuum, like I said very minor! Also I wish the room had a mini fridge but from what I've heard none of the rooms have them. But it was a fun NYE! I would definitely stay again.
Richard
2024 年 12 月入住 1 晚
10/10 超赞
VIANELLA,Torrington
与家人出行
2025年01月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is very nice but notice a few people that looked homeless or just very poor.
VIANELLA
2024 年 9 月入住 1 晚
10/10 超赞
Charles
2024年12月31日
Charles
2024 年 12 月入住 1 晚
8/10 还可以
Lou
2024年12月31日
满意:住宿条件和设施,员工和服务
Over all it was clean staff was pleasant outside bye doors a little dirty bench left wet hours after rain
Lou
2024 年 12 月入住 1 晚
10/10 超赞
William
2024年12月29日
满意:清洁度、员工和服务、住宿条件和设施
nice hotel
William
2024 年 12 月入住 1 晚
10/10 超赞
Laurie
与配偶出行
2024年12月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was pleasantly surprised what a cute casino and hotel it was. There was an old building feel with exposed brick look and industrial type fixtures. It really fit nicely with the old downtown area. Really quick walk to Symphony Hall if seeing a show.
Laurie
2024 年 12 月入住 1 晚
10/10 超赞
Gianna
2024年12月27日
Gianna
2024 年 12 月入住 1 晚
10/10 超赞
James
2024年12月26日
James
2024 年 12 月入住 2 晚
10/10 超赞
Alicia
2024年12月26日
Alicia
2024 年 12 月入住 1 晚
10/10 超赞
Jose
2024年12月25日
满意:员工和服务,清洁度
Jose
2024 年 12 月入住 1 晚
10/10 超赞
Kraig
与家人出行
2024年12月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not much to do around casino
Kraig
2024 年 12 月入住 1 晚
8/10 还可以
Marcus
与配偶出行
2024年12月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was our third time staying at the MGM Springfield Hotel - now being six years old. It is starting to show a little bit of wear and tear since it’s grand opening. Overall, it’s a great property and has some of the nicest showers out of any hotel that I’ve ever stayed at. However, the soundproofing of the rooms is not great, and you can hear the going on from the hall, neighboring rooms and even in the bathrooms.