The room was dirty and smelled like smoke and cat pee. We tried telling the manager that we couldn’t stay due to asthma but he refused to give us a refund. We tried giving the key back before we left but there was never anyone in the office to meet face to face.
Eric
2024 年 6 月入住 2 晚
4/10 很差
PEGGY
与家人出行
2024年06月24日
不满意:员工和服务、服务设施、住宿条件和设施
When we got to the property there was no one there to check us in. We had reservations. We had to call, then wait 15 minutes for someone to show up. The room was very hot. They could have turned on the air conditioning since they knew we were coming. It was 93°outside. Room was o.k., but there were no ice or snack machines. Landscaping was not done anywhere on the property. Not impressed by a long shot. Next time, we will stay somewhere else.
PEGGY
2024 年 6 月入住 1 晚
2/10 糟糕
Jesus
2024年06月9日
不满意:清洁度、住宿条件和设施、客房舒适度
Would not recommend
The manager and other guest were very rud. They profiled us in a manner that wasnt very professional. Unpleasent experience at the bar next store, they were video taping us a when we just wanted to relaxe and have a drink after work.
Jesus
2024 年 6 月入住 3 晚
2/10 糟糕
Lisa
2024年05月10日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They charged me an extra $22 and never reversed it. Had to wait 20 minutes outside because there was no one at the facility to check us in. Exterior door lock was not secure.
Lisa
2024 年 5 月入住 3 晚
8/10 还可以
Phillip
2023年12月9日
Phillip
6/10 一般
Cole
与家人出行
2023年11月5日
不满意:住宿条件和设施,员工和服务
Wasn't what I was expecting from the pictures
Cole
2023 年 11 月入住 1 晚
8/10 还可以
Steven
2023年10月8日
满意:清洁度、员工和服务、住宿条件和设施
Steven
2023 年 10 月入住 1 晚
10/10 超赞
Mackenzie
2023年09月25日
Mackenzie
2023 年 9 月入住 1 晚
2/10 糟糕
michael
商务旅客
2023年07月9日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Avoid this place & hotels.com
It was so bad I checked back out within a half hour. I understood why they have a no refund policy - when you realize how bad the place is you’re already trapped. Their rating of 7.2 is a joke. It’s not even a 1. And hotels.com won’t stand by their customers and force a refund. Now no longer a hotels.com customer.
michael
2023 年 7 月入住 2 晚
10/10 超赞
James
与配偶出行
2023年03月5日
满意:清洁度、员工和服务、住宿条件和设施
Nice and clean..
James
2023 年 3 月入住 1 晚
2/10 糟糕
Susette
2022年11月9日
不满意:员工和服务,清洁度
Didn’t stay. Checked in and checked right back out. Old with no upkeep, dirty, buckets of cigarette butts outside of rooms next to broken chairs. People who looked like they lived there staring at your every move. Locks on doors are the same as you would have on your bathroom door.
Susette
6/10 一般
Alex
2022年09月25日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
quiet and clean but there was no one to check out with at end of stay.
Alex
2022 年 9 月入住 2 晚
6/10 一般
Meredith
团体旅客, 商务旅客
2022年08月19日
不满意:住宿条件和设施,服务设施
The window air conditioning unit was very loud and filthy. The room itself was clean, but in need of an update. It was a unique experience.
Meredith
2022 年 8 月入住 1 晚
8/10 还可以
James
2022年08月7日
满意:员工和服务,清洁度
James
2022 年 8 月入住 1 晚
8/10 还可以
Kevin
2022年03月6日
满意:清洁度、员工和服务、住宿条件和设施
There was a full size refrigerator in the room.
Kevin
2022 年 3 月入住 1 晚
10/10 超赞
Michael
2021年12月26日
满意:清洁度、员工和服务、住宿条件和设施
All was as advertised and affordable! Had a great stay
Michael
2021 年 12 月入住 1 晚
6/10 一般
真实旅客
2021年08月19日
满意:员工和服务,清洁度
location was good
真实旅客
2021 年 8 月入住 1 晚
10/10 超赞
Ian
2021年07月28日
Ian
2021 年 7 月入住 2 晚
10/10 超赞
真实旅客
商务旅客
2020年10月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a nice play to stay in South Lyon
真实旅客
2020 年 9 月入住 15 晚
10/10 超赞
Kim,Michigan
与家人及幼儿出行
2020年08月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent Hospitality. Very clean and comfortable room. This Motel is one of my favorite place to stay next visit in town. I was warmly welcomed by extremely friendly manager and staff . The surrounding of motel is peaceful and beautiful like my home. My room was spotless clean bathroom and comfortable bed. Manager keeping excellent customer service and comfortable stay for guest. I recommend this motel to stay in south Lyon
Kim
2020 年 8 月入住 1 晚
2/10 糟糕
KK,South Lyon
与配偶出行
2020年08月9日
不满意:清洁度、服务设施、住宿条件和设施
Would need to wear shoes when showering. Room was musty and smelled of cigarette smoke. Window AC unit is too loud for sleeping. Bed was terribly uncomfortable.
KK
2020 年 8 月入住 1 晚
10/10 超赞
DOMINQUE,South Lyon
与家人及幼儿出行
2020年07月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel i would recommend it if your in the area
DOMINQUE
2020 年 7 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2020年03月28日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
No tissues, no hangers, no comfortable chairs. Owner was very friendly and helpful