Overall management is quite good. The only regret is that the noise from the air conditioning and other equipment is rather loud, which affects the rest experience.
Wei
2024 年 12 月入住 4 晚
10/10 超赞
Yun
团体旅客
2024年11月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room! But the description says two queen beds but actually full size beds.
Yun
2024 年 11 月入住 1 晚
6/10 一般
zongyao
2024年08月6日
zongyao
2024 年 8 月入住 1 晚
6/10 一般
qing
2024年07月24日
qing
2024 年 7 月入住 1 晚
10/10 超赞
yuan
与家人出行
2024年04月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
yuan
2024 年 4 月入住 1 晚
10/10 超赞
guoguo
2023年12月25日
guoguo
2023 年 12 月入住 1 晚
10/10 超赞
Tiffany,Austin
与家人及幼儿出行
2025年04月1日
满意:清洁度、员工和服务、住宿条件和设施
Valet was slow.
Tiffany
2024 年 12 月入住 5 晚
6/10 一般
Thomas,FRESNO
与家人出行
2025年04月1日
满意:清洁度
不满意:住宿条件和设施,服务设施
It's a hotel with the Marriott ambition but quality of Motel 6. Rooms do not even have a microwaves, and the place closed down breakfast place. You have 2 public microwaves on the ground floor for hundreds of rooms. Our floor got flooded due to the leaking faucet.
Thomas
10/10 超赞
John
与家人出行
2025年04月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My group of six travels to Lake Tahoe every year. In the past, we had stayed at Harris‘s, but decided to give this hotel a shot because they had a working hot tub. We were pleasantly surprised with the overall appearance of the hotel, the cleanliness of the rooms and the friendliness of the staff.
John
2025 年 3 月入住 4 晚
10/10 超赞
Delilah
与配偶出行
2025年04月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Flew in from SD for my husbands birthday. They upgraded us, hung a happy birthday sign, and comped us 30 bucks towards food or drinks. Staff was super nice and VERY generous. Rooms are very clean/comfy/upgraded and the hotel is kid friendly. For adults, casino is a driveway walk away! Very easy to go back and forth to our room. Hotel is very scenic with lots of things to look at.
Delilah
2025 年 3 月入住 3 晚
10/10 超赞
Max
2025年04月1日
满意:清洁度、员工和服务、住宿条件和设施
Only negative is having to pay additional fees for parking.
Max
2025 年 3 月入住 1 晚
8/10 还可以
Dr. Divya
2025年03月31日
满意:清洁度、员工和服务、住宿条件和设施
Good property for family
Dr. Divya
2025 年 3 月入住 2 晚
10/10 超赞
Jessica
与配偶出行
2025年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Me encantó, disfruté mucho la estancia, cerca de la góndola principal, cuartos bonitos, limpios. Sin duda regresaba.
Jessica
2025 年 3 月入住 5 晚
10/10 超赞
Diana
2025年03月31日
满意:清洁度、员工和服务、住宿条件和设施
Diana
2025 年 3 月入住 1 晚
10/10 超赞
Venkata
与家人出行
2025年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent properly. Newly remodeled with upscale interiors. Local is the best as usual. Next to Heavenly, downtown and casinos.
Cons - Resort fees, no. Self Parking and valet $35 per day.
Venkata
2025 年 3 月入住 1 晚
8/10 还可以
Kshitij
与家人出行
2025年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We requested a room upgrade and one with a view during our check in. We were visiting this property for the first time and asked the house which view was the best and asked her to give us that suite. She told us floors 7 through 9 all had good views. We choose 9th floor but were disappointed to find that the room was dark and had a tiny window in the bedroom. We had to sit at the window and could barely see the mountain view. We texted front desk while we were outside. They called back and offered to switch the room but by the time we returned all rooms were gone. During check in the staff should have suggested us the best one to avoid all the hassle. In addition, the room and in general the floor was too warm. We were unable to sleep comfortably because of the heat. We turned on the AC (set to 65 degrees) but it was too loud and didn’t cool the room enough. That was kind of weird too because it was 23 degrees outside and the room was uncomfortably hot.
Kshitij
2025 年 3 月入住 1 晚
10/10 超赞
Scott
与配偶出行
2025年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice location by gondola, buses, restaurants, and casinos. Comfy beds, good decor, and nice tv’s.
Scott
2025 年 3 月入住 3 晚
10/10 超赞
Mateen
2025年03月31日
满意:住宿条件和设施,清洁度
Great place
Mateen
2025 年 3 月入住 2 晚
10/10 超赞
TETE
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2025年03月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, stellar suite
TETE
2025 年 3 月入住 2 晚
10/10 超赞
Elizabeth
2025年03月30日
满意:清洁度、员工和服务、住宿条件和设施
Hotel is right in the heart of heavenly town and less expensive than most hotels!
Elizabeth
2025 年 3 月入住 1 晚
6/10 一般
Gina
与家人出行
2025年03月30日
满意:清洁度、服务设施、住宿条件和设施
Great location for skiiers next to the gondola. Money got stolen in our room. Took forever to pick up our car upon check out.
Gina
2025 年 3 月入住 2 晚
6/10 一般
Irina
与家人出行
2025年03月28日
满意:住宿条件和设施,清洁度
I was not able to do a valley parking upon arrival that is never happened when Hotel was under previous management.
Irina
2025 年 3 月入住 1 晚
2/10 糟糕
Ashley
2025年03月27日
不满意:清洁度、员工和服务、服务设施
Lack of communication from staff, website states certain things are included but they were not. Restaurant gave horrible customer service. One staff member took it upon herself to make our stay better but unfortunately the experience was just very upsetting. Won’t be back.
Ashley
2025 年 3 月入住 3 晚
6/10 一般
Janese
与家人出行
2025年03月26日
满意:服务设施
Great location…however, Room was too warm at night- hard to sleep and wouldn’t cool . Housekeeping didn’t come by at good times, we stayed 5 nights and only had our room cleaned once. There was no hand soap in the bathroom. The one time the room was cleaned the soap wasn’t refilled. Not sure that I would stay here again.