I tried to get in touch with the owner on multiple occasions but since this property is managed by a vacation rental group Vacasa, it is impossible to get through to anyone. I was told my messages would be responded to by Vacasa support but it has been several weeks now and nothing.
To summarize, the property is not thoroughly maintained or cleaned. We found mouse droppings all through the home - in our beds, the floors, cabinets, shelves. If there is a cleaning crew they did not come to inspect the house before we arrived OR there is a really bad mouse problem not being managed. Food was stuck to cups, silverware, and kitchen tools. Again, obviously staff is not thoroughly inspecting the space before guests arrive. Additionally there is mold growing on the ceiling of two of the rooms. There are broken appliances all throughout - toaster, space heater, etc. You cannot use the sunroom in the winter at all - the space heater might have helped but too bad it doesn't work!
On the first day we arrived there was no power in the neighborhood. When I contacted support they simply told us to wait. No one came to give us flashlights, batteries, more blankets or even firewood. We were freezing cold through the first evening because there was not enough firewood or blankets to support us through it. Because of the darkness I did not notice how much mouse poop was right under my pillow in my bed until a day later. We were not offered any assistance during this time which I do think we are owed in case of emergency situations. No refund has been given to me for, at minimum the, cleaning fee.
This is all such a shame because the house has an amazing view and has potential to be an awesome, cozy space. We loved the location and spent lots of time in the area, but did not feel comfortable inside the house as we were constantly cleaning up or avoiding mouse poop.