Have been to this hotel many times, the service desk service and the environment are still very good!
真实旅客
2021 年 6 月入住 3 晚
8/10 还可以
Jorge
与家人出行
2025年01月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Me hicieron varios cargos sin sentido a mis tarjetas y no me han reembolsado nada
Jorge
2025 年 1 月入住 5 晚
4/10 很差
Fariba
2025年01月7日
I fully paid for jan 1st night
Then when my son checked out
Viceroy charge him for jan 1 again
I contacted viceroy today to inquiring about that charge
Chen who was introduced himself as a manger acknowledged it was accidental charge
But yet he could not refund the charge because of technical issue yet
Fariba
2024 年 12 月入住 6 晚
10/10 超赞
Gagik
2024年12月23日
满意:服务设施,清洁度
👍
Gagik
2024 年 11 月入住 3 晚
10/10 超赞
Kathleen
2024年12月19日
Kathleen
2024 年 12 月入住 1 晚
6/10 一般
William,NEW YORK
与家人出行
2024年12月9日
满意:清洁度、员工和服务、服务设施
William
2024 年 12 月入住 3 晚
10/10 超赞
Sriram,Cedar Park
2024年11月12日
Good stay
Sriram
2024 年 10 月入住 2 晚
10/10 超赞
Diana
2024年10月18日
满意:清洁度、员工和服务、住宿条件和设施
Diana
2024 年 10 月入住 1 晚
8/10 还可以
Leslie
与家人及幼儿出行
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Honestly for the price it was average. Dont know if it was cause were nearing the off season but things seemed basic and not super clean. I had to change rooms the first day at night because the fridge was so hot my milk for my baby spoiled. Also valet parking is 50 dollars a day so expect about 500 dollars for some days. You cant park your own vehicle. All in all it was better than others yet still basic.
Leslie
2024 年 10 月入住 5 晚
10/10 超赞
Nathan
与配偶出行
2024年09月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
N/A
Nathan
2024 年 9 月入住 1 晚
6/10 一般
adam,Sal Lake City
商务旅客
2024年09月28日
不满意:员工和服务
Nice view, Nice room, limited service.
adam
2024 年 8 月入住 3 晚
10/10 超赞
Hoang
与家人出行
2024年09月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome!!!!
Hoang
2024 年 9 月入住 2 晚
10/10 超赞
Dr Andrew
2024年09月18日
Dr Andrew
2024 年 9 月入住 1 晚
2/10 糟糕
Cheryl
2024年09月16日
不满意:住宿条件和设施,员工和服务
There is issues with the drain in the shower. The carpet got all wet. They sent someone to “fix” it at 10pm when someone was still in the shower. They clearly know something is wrong but still sold this room. This is a fraud!
Cheryl
2024 年 9 月入住 1 晚
10/10 超赞
Lisa
2024年09月16日
满意:清洁度、员工和服务、住宿条件和设施
The room was spacious, clean, and comfortable
Lisa
2024 年 9 月入住 1 晚
10/10 超赞
David
2024年09月8日
满意:清洁度、员工和服务、住宿条件和设施
David
2024 年 8 月入住 4 晚
10/10 超赞
Carlos
与家人出行, 带宠物出行
2024年09月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was excellent.
Facilities were great.
Room was very comfortable for my family of 5 and two dogs!
Would stay again here.
Carlos
2024 年 8 月入住 3 晚
8/10 还可以
Di,South Amboy
2024年09月3日
满意:清洁度、服务设施、住宿条件和设施
Access to spa facility cost extra and the staff were not the most friendly
Di
2024 年 8 月入住 1 晚
10/10 超赞
Julie,Niwot
与配偶出行
2024年09月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at the Viceroy for the Jazz Aspen Festival and I have to say I was so impressed with the staff at the Viceroy! They had the most organized, convenient shuttle system for the show. No other hotel in the area was set up in the same way and it really made a difference. I was extremely impressed and would stay at the hotel again.
Julie
2024 年 8 月入住 2 晚
10/10 超赞
Brian A
2024年08月28日
Brian A
2024 年 8 月入住 3 晚
4/10 很差
Vincent,Parker
与家人出行
2024年08月19日
不满意:清洁度、员工和服务、住宿条件和设施
Hot water boiler was broken (fixed the second day in the evening), housekeeping didn't show up the first day, asked for towels that never showed, no coffee in the room or in the lobby, asked for extra coffee and they sent decaf, the list goes on...just poor all around.
Vincent
2024 年 8 月入住 2 晚
10/10 超赞
Keith
2024年08月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved the stay there.
Hotel was great, location was great, Really enjoyed Snowmass in the summer. Had to leave one day earlier than expected, due to some storm damage back home, and the hotel accommodated the early departure.
Keith
2024 年 7 月入住 4 晚
10/10 超赞
Kathleen,Eagle
带宠物出行, 与配偶出行
2024年08月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a pleasant surprise. We stayed one night in August. Great location and very clean room. I would stay again.
Kathleen
2024 年 8 月入住 1 晚
8/10 还可以
Courtney
商务旅客
2024年07月31日
满意:清洁度、住宿条件和设施、客房舒适度
Nice place and gorgeous views. Great location. The staff was overwhelmed and undertrained though.
Courtney
2024 年 7 月入住 2 晚
4/10 很差
真实旅客
与家人出行
2024年07月28日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
I asked for a quiet room. It was quiet during the night but early in the morning it was noisy because it was right by the garage door. We ordered room service for breakfast. It was not made to our specifications and the coffee came in chipped cups; not even a little pot of coffee. It's bad enough to pay an expensive resort fee but you shouldn't charge tax on it.