Have been to this hotel many times, the service desk service and the environment are still very good!
真實旅客
於 2021 年 6 月住了 3 晚
8/10
Great facility very clean very supportive staff including the valet drivers and the concierge desk personnel. House keeping was excellent on daily bases .
The only thing I did not like and prevented me from putting 5 stars review is the surprise fees. There is daily 50$ resort fees and daily 50$ parking fees I wish the had mentioned it prior to booking on Expedia website
Basel
於 2025 年 7 月住了 3 晚
8/10
Location is good. Parking is expensive
IRFAN
於 2025 年 6 月住了 2 晚
6/10
Overall fine stay but they seemed to be quite short staffed. it took them 45 minutes to replace a coffee machine, and when they came the first time they simply brought coffee cups not the machine forcing me to wait for the machine in the lobby to try to instill a sense of urgency. I also went to ask the front desk a question and the woman literally shooed at me to say that she was busy and i needed to wait for the next receptionist. Beautiful hotel but staff is not equipped to manage clients.
Jaisa
於 2025 年 6 月住了 2 晚
10/10
Would go back!
Mayleen
於 2025 年 6 月住了 1 晚
10/10
Omar
於 2025 年 5 月住了 3 晚
10/10
This is a great hotel in Aspen area. Great for family. Amazing pool. Maroonbells is quick drive. Great food. Lots of hiking trails nearby. Great place for quiet relaxation.
Karen
於 2025 年 6 月住了 2 晚
10/10
We really liked ski in - ski out
Esra
於 2025 年 4 月住了 1 晚
10/10
Concierge service can improve
Andre
於 2025 年 4 月住了 6 晚
10/10
Great
matthew
於 2025 年 4 月住了 1 晚
10/10
Very friendly staff, very clean and in an excellent area
FADIA
於 2025 年 3 月住了 1 晚
10/10
Bradley
於 2024 年 12 月住了 3 晚
10/10
Great property, very convenient for ski in ski out.
Antonio
於 2025 年 3 月住了 5 晚
10/10
ANGELICA
於 2025 年 3 月住了 4 晚
10/10
Henrique
於 2025 年 3 月住了 8 晚
10/10
This hotel is amazing!!! Beautiful building, rooms and good location.
The staff is nice and helpful,
Definitely is a 5 star hotel.
Liliana
於 2025 年 3 月住了 7 晚
10/10
ViceRoy Snowmass Aspen was an amazing five star resort that was a dream ski vacation.
Rob
於 2025 年 1 月住了 5 晚
10/10
The hotel conditions are very nice, the ski equipment service is very well organized and very convenient. The transportation help provided by the hotel to nearby places is exceptional. Concierge was not very helpful in 3 occassions we needed some help though and dining service at the lounge of the hotel was not the best either. But overall , the rest of the experience was so good that I'd come back here.
Abraham
於 2025 年 2 月住了 6 晚
10/10
The ski valet and front door personnel were excellent.
Martin
於 2025 年 2 月住了 6 晚
10/10
Literal sales del hotel directo a espiar te tienen el servicio de lo mejor me encantó aunque el restaurante todos los días se equivocaban en algo el servicio fue muy bueno
blanca
於 2025 年 1 月住了 5 晚
4/10
Jean Pierre
於 2025 年 2 月住了 3 晚
4/10
Revisited the hotel after years, the service levels have gone down a lot. Hotel reception staff appear to be temp and not trained, some of them surprisingly rude(!). Calls for service ignored intermittently. Will not be returning here. Expedia needs to review their 9 rating I see a lot of recent negative reviews
FNU
於 2025 年 2 月住了 3 晚
10/10
Fernanda
於 2025 年 2 月住了 6 晚
10/10
Expensive overall - but that’s Aspen.
Restaurant was very good, facilities 1st class. Ski in/out, hot pools, ski shop. Couldn’t fault anything