The shuttles to Aspen were free of charge and the routes were easy to navigate.
Angel face
2024 年 11 月入住 5 晚
8/10 还可以
Mary
与家人出行
2024年10月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed are stay
Mary
2024 年 10 月入住 1 晚
6/10 一般
Renjith,Missouricity Tex
与家人出行
2024年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean room easy check in
Renjith
2024 年 10 月入住 1 晚
10/10 超赞
Kristin
与家人出行
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Kristin
2024 年 10 月入住 1 晚
8/10 还可以
Michael
与家人出行
2024年10月8日
满意:住宿条件和设施
不满意:员工和服务
I 1st want to say the hotel is beautiful! The spa was wonderful- did 2 treatments. The room was very nice and quiet. All that being said the BIG PROBLEM that we had was we were not staying here for 1 night as in (we needed a hotel room for a business meeting or something). We stayed here as part of our vacation. The very day we checked in, the front desk told us that most everything had closed for the season break. Including the steakhouse restaurant in the hotel!!! Are you kidding me?! That restaurant only served breakfast and was totally understaffed. The service was not up to par and the few employees looked stretched thin. We only ate there once. The lobby bar had/offered…well bar food. We had to and did go to Aspen (20 minutes drive) for the rest of our meals. What a pain in the ass! I completely understand seasonal places but there should have been a clear notification of such with this hotel AND with EXPEDIA.com when choosing this hotel. I would have booked a different hotel in a different location had I’d known. Therefore I have to say my experience and stay was below average at best!! Mike - Nashville.
Michael
2024 年 10 月入住 3 晚
2/10 糟糕
Kylah
2024年09月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
0 stars because I booked through Expedia. CLEARLY states on my reservation I had until August to cancel for free. I canceled in May. Turns out, they never canceled it with the hotel, cited hotel policies and I’m out $600 solely because I used Expedia. You read that right. SIX HUNDRED DOLLARS. You will get partially refunded, even if they claim it’s free. BE WARNED AND BOOK DIRECT THROUGH THE HOTEL! Total scam.
Kylah
2024 年 8 月入住 3 晚
6/10 一般
Ashley
与家人出行
2024年09月3日
不满意:员工和服务
We had some issues at check-in and were double charged. I am waiting for some of it to fall off our credit card like I was promised. Lobby and bar area is great. Outdoor amenities such as the pool are dated, but overall we had a nice time as a family.
Ashley
2024 年 8 月入住 2 晚
10/10 超赞
Alexandra
与配偶出行
2024年08月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay in the summer if you are in the area for hiking/ backpacking. So many close amazing trails!
Alexandra
2024 年 8 月入住 1 晚
4/10 很差
真实旅客
商务旅客
2024年08月19日
不满意:客房舒适度,员工和服务
A/C Broken in Over 200 Rooms
No A/C. No one would answer the front desk phone. Had to keep walking back and forth from room to lobby. Never resolved issue. Had to use a box fan.
真实旅客
2024 年 8 月入住 2 晚
4/10 很差
Alexandra
商务旅客
2024年08月14日
不满意:员工和服务,清洁度
The service was terrible and also the food in the restaurant was very average
Alexandra
2024 年 7 月入住 6 晚
4/10 很差
John
2024年08月13日
不满意:员工和服务
the a/c didn't work for the entire stay, yet the front desk kept telling me that it would be fixed any minute
John
2024 年 8 月入住 4 晚
2/10 糟糕
Jennifer
商务旅客
2024年08月11日
不满意:清洁度、员工和服务、住宿条件和设施
Jennifer
2024 年 8 月入住 3 晚
6/10 一般
Pamela
2024年08月9日
Pamela
2024 年 8 月入住 4 晚
10/10 超赞
Renee
2024年08月8日
满意:清洁度、员工和服务、住宿条件和设施
Lovely!
Renee
2024 年 7 月入住 3 晚
10/10 超赞
Ashfaque
2024年08月4日
满意:清洁度、员工和服务、住宿条件和设施
Safe and quite and good customer service and good breakfasr
Ashfaque
2024 年 8 月入住 2 晚
10/10 超赞
helena
2024年07月31日
helena
2024 年 7 月入住 2 晚
10/10 超赞
Tatiana
2024年07月29日
满意:清洁度、员工和服务、住宿条件和设施
Great
Tatiana
2024 年 7 月入住 1 晚
8/10 还可以
Veronica
与配偶出行
2024年07月28日
满意:清洁度、员工和服务、服务设施
The hotel layout was confusing. You need bread crumbs to find your way around but overall it was nice and shops were convenient.
Veronica
2024 年 7 月入住 2 晚
10/10 超赞
Annie
2024年07月28日
满意:清洁度、员工和服务、住宿条件和设施
Annie
2024 年 7 月入住 1 晚
10/10 超赞
Raiceon
团体旅客
2024年07月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice facility
Raiceon
2024 年 7 月入住 1 晚
10/10 超赞
Guillermo
2024年07月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was excellent. Dogs keep barking in someone's room.