AC didn’t work entire stay. Had to sleep with window open. Even changed rooms and same problem. Had to request room to be cleaned twice and even then they left dirty cups in the room.
Jaclyn
於 2025 年 3 月住了 6 晚
8/10 不錯
Marina
家人同遊
2025 年 3 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We would have liked to have a microwave in the room. When staying with kids, it’s a must have. Otherwise we enjoyed our stay.
Marina
於 2025 年 3 月住了 6 晚
8/10 不錯
Elise
家人同遊
2025 年 3 月 15 日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Our room was large nicely appointed and comfortable. The service is the real issue at this hotel. They are understaffed and don't answer the phone most of the times. The majority of the staff do not seem happy to to provide customer service. When I checked out, they presented me with a bill that included room and taxes which I had already paid through Expedia. It seems very unorganized and like I said customer service is very poor.
Elise
於 2025 年 3 月住了 6 晚
10/10 優異
MARTA
2025 年 3 月 2 日
讚好:整潔度、職員與服務和住宿狀況
Exceptional
MARTA
於 2025 年 2 月住了 1 晚
10/10 優異
Roberto Gomez
家人同遊, 伴侶同遊
2025 年 2 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great time at the resort. The hotel food and drinks were excellent.
Roberto Gomez
於 2025 年 2 月住了 3 晚
2/10 很差
Kathleen
2025 年 2 月 19 日
讚好:住宿狀況
不滿:整潔度和職員與服務
Kathleen
於 2025 年 2 月住了 3 晚
8/10 不錯
Julian
2025 年 2 月 11 日
讚好:整潔度和職員與服務
Recomendable !
Julian
於 2025 年 2 月住了 5 晚
6/10 一般
Morgan
伴侶同遊
2025 年 2 月 9 日
讚好:整潔度
不滿:住宿狀況
Like - the location is great, staff is friendly, the rooms are clean, restaurant food was good
Dislike - understaffed, valet is overwhelmed, elevator is very slow (waited 10 plus min and ended up taking emergency stairs a lot), hall ways are very long if your room is at the end, air conditioner/heater is too loud.
Morgan
於 2025 年 2 月住了 4 晚
6/10 一般
Brent
家人同遊
2025 年 2 月 8 日
讚好:整潔度、設施服務和住宿狀況
Our room staff never replaced coffee or tea- I would go to the front desk to pick it up. Also, please replace the motel style mini wall blow dryer with proper full size blow dryers. The coffee make is a very poor design to get hot water (to make tea)- it splatter water everywhere.
Brent
於 2025 年 2 月住了 4 晚
6/10 一般
Artur
2025 年 1 月 26 日
讚好:整潔度、職員與服務和住宿狀況
Artur
於 2025 年 1 月住了 5 晚
10/10 優異
Brian
家人同遊
2024 年 12 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location to ski slope excellent
Brian
於 2024 年 12 月住了 3 晚
10/10 優異
真實旅客
2024 年 12 月 29 日
真實旅客
於 2024 年 12 月住了 2 晚
8/10 不錯
Maninder
家人同遊
2024 年 12 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property and good service.
Maninder
於 2024 年 12 月住了 5 晚
10/10 優異
eric
多人同遊
2024 年 12 月 19 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
eric
於 2024 年 12 月住了 1 晚
10/10 優異
Shayla
伴侶同遊
2024 年 12 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
If you’re going to visit Aspen, stay here. Great for beginner skiers. Very small, intimate area with local shopping and dining. No reason to go off site for much. Free and convenient access to downtown Aspen if you want a change in scenery.
Shayla
於 2024 年 12 月住了 3 晚
8/10 不錯
Lounia
親子同遊
2024 年 12 月 9 日
讚好:職員與服務、設施服務和住宿狀況
The staff was friendly. The room was very nice. My only complaint would be that the towels were dingy and the robe had a stain on it. I would suggest for them to get better laundry supplies or replacing the towels more frequently. Other than that I enjoyed my stay. But fyi bring your own towels
Lounia
於 2024 年 12 月住了 2 晚
4/10 欠佳
Manish
伴侶同遊
2024 年 12 月 5 日
不滿:職員與服務、設施服務和住宿狀況
Booked the mountain suite but realized they didn’t give us the mountain view suite in the morning. Paid extra for nothing
Manish
於 2024 年 11 月住了 1 晚
10/10 優異
Anthony
2024 年 12 月 1 日
讚好:整潔度、職員與服務和住宿狀況
Excellent
Anthony
於 2024 年 11 月住了 5 晚
10/10 優異
Aykhan
2024 年 11 月 27 日
Aykhan
於 2024 年 11 月住了 1 晚
8/10 不錯
Angel face
伴侶同遊
2024 年 11 月 7 日
讚好:整潔度、職員與服務和住宿狀況
The shuttles to Aspen were free of charge and the routes were easy to navigate.
Angel face
於 2024 年 11 月住了 5 晚
8/10 不錯
Mary
家人同遊
2024 年 10 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed are stay
Mary
於 2024 年 10 月住了 1 晚
6/10 一般
Renjith (Missouricity Tex)
家人同遊
2024 年 10 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean room easy check in
Renjith
於 2024 年 10 月住了 1 晚
10/10 優異
Kristin
家人同遊
2024 年 10 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
Kristin
於 2024 年 10 月住了 1 晚
8/10 不錯
Rebecca
家人同遊
2024 年 10 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location but be aware if you travel in off season a lot of dinning and activities are closed.
Rebecca
於 2024 年 10 月住了 6 晚
8/10 不錯
Michael
家人同遊
2024 年 10 月 8 日
讚好:住宿狀況
不滿:職員與服務
I 1st want to say the hotel is beautiful! The spa was wonderful- did 2 treatments. The room was very nice and quiet. All that being said the BIG PROBLEM that we had was we were not staying here for 1 night as in (we needed a hotel room for a business meeting or something). We stayed here as part of our vacation. The very day we checked in, the front desk told us that most everything had closed for the season break. Including the steakhouse restaurant in the hotel!!! Are you kidding me?! That restaurant only served breakfast and was totally understaffed. The service was not up to par and the few employees looked stretched thin. We only ate there once. The lobby bar had/offered…well bar food. We had to and did go to Aspen (20 minutes drive) for the rest of our meals. What a pain in the ass! I completely understand seasonal places but there should have been a clear notification of such with this hotel AND with EXPEDIA.com when choosing this hotel. I would have booked a different hotel in a different location had I’d known. Therefore I have to say my experience and stay was below average at best!! Mike - Nashville.