We stayed in the room 231 which wasn’t up to the Kempinski’s hotel star rates:
Stains on couch and armchair
Marks on the floor
Scratches on walls and furniture
Coffee table has plenty of stains after cups
Bathroom amenities: one day plenty, the other day- we need to ask for, had one piece of soap for the whole week
No PowerPoints in the bathroom
Towels are very old and bathrobes have stains
No shaving amenities
No sewing kit
No iron and iron board.
Common area: toilet doesn’t have hand soap and hand dryer.
Yes:
Breakfast is very good and the staff is very friendly
Minibar is for free
Replace water every day in the room
Making bed at night
After check out the hotel can provide you with the room to refresh: to have shower, drinks, have some sleep, etc for 1 hour.
Location