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“The hotel shuttle was broken for the pick up at train station so the staff asked us ride taxi and the hotel will pay the service later. However, we rode the taxi that was not payable by the hotel. The hotel should arrange the taxi and tell the guest which taxi instead of asking guest to find taxi themselves.”

“酒店服務非常貼心，每個細節都做的很好，套房很大，露台風景優美，餐廳也很好吃，還有馬車接送客人，非常滿意。”

“Nice accommodation in a great location, stunning view on Matterhorn from the room (upper floor with balcony) ! On a last minute booking, no issues arranging a (really) late check-in over the phone. And encountering snacks & beverages in self-service was a treat 😋”

“Talk about 5-8 mins walk from station, but not really quiet at night, many ppl shouting outside. Also, I don’t understand why Swiss breakfast cost expensive but only provide ham, bread and coffee…….no heat food can eat in winter, a little bit disappointed!”

“ok”

“Very nice hotel Spacious room with balcony A bit far away from the train station, yet the hotel provides shuttle for us to the hotel Breakfast also tastes good”

“Room Newly furnished. Clean and tidy. USB at bedside. Bathroom and shower bath excellent. However the mattress and pillow are rather flaccid. As the hotel is located at the Main Street, Rooms facing the Main Street are noisy. You must closed the doors of the balcony at night to keep away the noise. Train stations to Tasch and Gornergrat are within few minutes walking. I would recommend this hotel to my friends. ”

“Really nice recommendation with nice view. Breakfast come with good quality.”

“Including mini bar. And shuttle bus is quite convenient. The breakfast is good. ”

“房間沒有冷氣，坊間雖然是氣密窗，夏季仍有開窗透氣得需求，房間下方是PUB及餐廳，晚上吵一整夜。”

“The best hotel in zermatt. First the service is so nice, second they have wonderful view to eat breakfast. You stay here you will feel very comfortable and worthy. Fantastic hotel❤️”

“Nice staff good location ”

“這裡有個大廚房, 煮食器具齊備, 而且有大雪櫃及食物儲存空間 可以在大廚房自由煮食和用餐, 附近有超巿可買食材 位置超方便, 行出火車站即見”

“Dood ”