「訂房人數為3人卻只給2張餐券，與櫃檯反應卻無解決誠意(23:00 late check-in ,先和櫃檯反應，等了10分鐘後說請我先回房再致電說明，洗完澡後仍未來電，再回到櫃檯重新反應，又等了10分鐘，後來問有沒有晚班經理可以處理，再等10分鐘才跟我說明早07:00再來）。熱水不夠熱，小孩第一晚洗澡洗到發抖。
唯一覺得還不錯的是，最後一天退房後小孩需要換尿布，但一樓大廳沒有尿布檯可以使用，櫃檯人員再開啟房卡讓我帶小孩回原房間換尿布。」
「The bed is soft and comfortable. The shower temperature is easy to adjust. They provide 4 pillows for 2 person. The soap is in a bottle that is quite special as my mom originally thought was cleaning detergent left by the cleaner. There is no lift so is not convenient for people with lots of luggage and people with limited mobility like my mom.」
