6/10 一般
Susan
与配偶出行
2024年11月11日
满意:清洁度、服务设施、住宿条件和设施
We had a room in the lodge. It was spacious and clean, with a full kitchen. We were told someone would be at the front desk from 9am to 9pm if we needed anything. On my itinerary, i had booked a king bed. When we went in the bedroom, we saw it was a queen. It was 8:30 pm and i got no answer from the front desk. We decided it didnt matter so we went to bed. The bed was hard as a rock. In the morning they called and said on their end, it said we paid for a queen bed. They came and dropped off 2 egg crate matress toppers. It helped a little. We only saw one staff member the whole time. We wont be going back for this reason.
Susan
2024 年 11 月入住 2 晚