2/10 糟糕
Pingala
与家人出行
2025 年 3 月 1 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were unable to stay at this property due to several cleanliness issues. There were cockroaches everywhere, the bed sheets were worn out, and we found human hair all over them. When we brought this to the manager’s attention, they questioned the housekeeper, but no action was taken. Instead, the manager told us to find accommodations elsewhere and suggested we contact Expedia for a refund. Unfortunately, I haven’t had any luck securing a refund yet, though they assured us we wouldn’t be charged.