Embarrassing
One star is too many, this hotel is a disgrace and the fact it’s marketed as a “Wyndham Trademark collection” is almost hilarious. The 3 rooms I booked were all the same so this clearly isn’t an isolated incident or an oversight. The rooms were filthy, carpets heavily soiled with what looked like blood stains and definitely hadn’t been hoovered in a while, covered in cigarette burns, cobwebs everywhere, damaged furniture, strong smell of vomit, mouldy showroom, damp stains all over the ceiling, broken toilet seat and to top it off the toilet had urine in it on arrival. Simply appalling!
Staff when available weren’t approachable or at all welcoming, the check in experience was all a bit vague, to the point where we had to look for our own rooms. No one around at checkout so we simply left.
To put it bluntly this place is a shambles and a health hazard, definitely living up to its STAINdrop name