4/10 很差
Rod
2025 年 4 月 13 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
We had no hot water during our stay and understood that these things happen. The issue is that we are being doubted and questioned by management after raising the concern and giving them an opportunity to make it right. The initial outage lingered throughout our stay from what seemed to be heavy demand after it was fixed. It was not a good stay and made worse by the hotels response. Asking me to diagnose their water heating system issues to justify my complaint is uncalled for. Full price was paid with the assumption it included hot water during my entire stay.
Rod
2025 年 4 月入住 1 晚