“The room size is large and clean. The hotel is good in terms of hardware. The restaurant is also good (I tried both the dinner and breakfast). However, the performance of staff members at the check-in counter is relatively low. I booked two rooms and emailed the hotel in advance to ensure the two rooms are on the same floor. However, we have to wait for over 2 hours before we can get the rooms. During the waiting, we have to check with the staff many times. If we don't push them, we certainly……