Coffee maker did not work. No convenient wall plugs, wifi didnt work. Phone to desk not on, thin walks, heard every wofrom bext room bed not good. But itvwas cheaper
Cynthia
2025 年 3 月入住 1 晚
10/10 超赞
tamela
2025年03月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
tamela
2025 年 3 月入住 2 晚
10/10 超赞
Isaiah
2025年03月23日
满意:清洁度、员工和服务、住宿条件和设施
The price was excellent
Isaiah
2025 年 3 月入住 4 晚
6/10 一般
Dawn
2025年03月23日
Dawn
2025 年 3 月入住 1 晚
10/10 超赞
Sharyl,PASCO
团体旅客
2025年03月23日
满意:清洁度、员工和服务、住宿条件和设施
The Lodge is a separate building from the casino. They do have a shuttle to take you up the hill to the casino or restaurants
Sharyl
2025 年 3 月入住 3 晚
6/10 一般
Sonia
团体旅客
2025年03月21日
满意:员工和服务
Too dark and quiet
Sonia
2025 年 3 月入住 2 晚
10/10 超赞
Laura
与配偶出行
2025年03月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean...pool and hot tub were great. Should be added to property map so easier to find. The only downside for us was no mini refrigerator or microwave in our room. Also walls a little thin...
Laura
2025 年 3 月入住 1 晚
6/10 一般
James
与配偶出行
2025年03月19日
不满意:清洁度、服务设施、住宿条件和设施
The bed was too hard and there were dust-bunnies all over the ceiling.
James
2025 年 3 月入住 1 晚
4/10 很差
Amanda
2025年03月16日
不满意:清洁度、员工和服务、住宿条件和设施
Amanda
2025 年 3 月入住 1 晚
4/10 很差
Constance
与家人出行
2025年03月16日
满意:服务设施
I would not book this property again. Not the lodge. The casino looked like a better upgrade to stay at. Upon arriving at our room, the room was not locked. Open the door and the couch looked like they’ve just pulled it out of the back alley and put it in the room. The bed was not made all the linens were on the counter. There had been a worker in the room, doing some electrical work on the ceiling and he had not cleaned up after his work.
We went up to the front desk and asked if we could switch our reservation up to the casino. And she said because we booked through Expedia and there was no manager on duty at 9 o’clock that night we could not do that. They did give us another room down at the lodge, but we were downgraded to two double beds instead of a queen.
The rooms down at the lodge are very basic
Constance
8/10 还可以
Belva
2025年03月16日
满意:清洁度、员工和服务、住宿条件和设施
No comment
Belva
2025 年 3 月入住 1 晚
10/10 超赞
Aiko,Chuoku
2025年03月13日
Aiko
2025 年 3 月入住 2 晚
8/10 还可以
Sanjay
2025年03月13日
Sanjay
2025 年 3 月入住 1 晚
10/10 超赞
Luis Rodrigo
2025年03月12日
满意:住宿条件和设施,清洁度
Luis Rodrigo
2025 年 3 月入住 2 晚
10/10 超赞
Cesar,lehigh acres
团体旅客
2025年03月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay
Cesar
2025 年 2 月入住 2 晚
6/10 一般
David,Vail
与家人出行
2025年03月11日
不满意:服务设施
The Lodge at Cliff Castle is a motel style structure located away from the main hotel and casino. It is outdated with minimal offerings (Queen size beds and a TV), but it was clean and met our needs as we spent the day traveling around the area and not in our room. Though right off I-17, it is not really located near any attractions (Montezuma Castle National Monument and Camp Verde Historic State Park is about it). The Casino has a few restaurants and offers bowling but otherwise no other activities besides gambling.
David
2025 年 3 月入住 2 晚
8/10 还可以
April
2025年03月11日
April
2025 年 3 月入住 2 晚
10/10 超赞
Paul
2025年03月10日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Good room for the price.
Paul
2025 年 3 月入住 1 晚
6/10 一般
Daniel
与家人及幼儿出行, 商务旅客
2025年03月10日
满意:清洁度
不满意:住宿条件和设施,服务设施
It was clean, etc., but the furnishings are looking worn; its clear they're concentrated on the casino side. You have to check in at the casino so don't waste your time like we did driving up to the motel lobby. No fridge or microwave, and no room service so if you're too dead tired to fight your way through the casino you're going to go hungry.
Daniel
2025 年 3 月入住 1 晚
2/10 糟糕
Gina
与家人出行
2025年03月8日
满意:员工和服务
不满意:住宿条件和设施,服务设施
This is false advertising. The picture of our stay is not where we stayed. We checked in at the correct hotel only to be pushed down to the "lodge" that was a motel (which felt much more dangerous with a bunch of people living in their RVs illegally in the same parking lot) below the hotel.
I would like this escalated as I am going to be seeking our $ back. If I had known what I was purchasing I would have booked something else for me and my elderly mom.
Gina
2025 年 3 月入住 1 晚
10/10 超赞
Althea
2025年03月8日
Althea
2025 年 3 月入住 1 晚
8/10 还可以
Jesus
与配偶出行
2025年03月8日
满意:清洁度、服务设施、住宿条件和设施
Good and cheap...SCORE.
Jesus
2025 年 3 月入住 2 晚
8/10 还可以
Andrew
2025年03月8日
满意:清洁度、员工和服务、住宿条件和设施
Andrew
2025 年 3 月入住 1 晚
2/10 糟糕
Cassie
2025年03月8日
They should really let you know when you book at the Lodge, you will have to cue for parking in the crowds at the casino and take a nice hike up to their check in. There is no check in at The Lodge. Even though it is an entire the building hotel. I got to find that out by finding it and seeing a nice sign in front. After a long day of driving it is a terribly unwelcoming way to finish your trip. Not to mention an extremely rude valet worker at the casino as the cherry on top. Don’t stay here if you expect convenience.