The room window is where the hotel stairs air conditioning unit is located, very noisy
Yijue
2024 年 11 月入住 2 晚
6/10 一般
Kelsey,Woodland
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年12月3日
Secluded and quiet
Kelsey
2024 年 11 月入住 3 晚
6/10 一般
Nicole
2024年11月28日
不满意:住宿条件和设施
Just ok
Nicole
2024 年 8 月入住 3 晚
8/10 还可以
stephanie
2024年11月23日
满意:清洁度、员工和服务、住宿条件和设施
I did not like that you all did not have near by restaurants or stores listed or available in lobby. One elevator in lobby to all 3 floors.
I know you all have a restaurant and bar. But having near by business listed can draw vistors
stephanie
2024 年 11 月入住 2 晚
10/10 超赞
Mahmuda
团体旅客
2024年11月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exceptional!!!
Mahmuda
2024 年 11 月入住 2 晚
6/10 一般
Karen,Bellefonte
2024年10月30日
满意:员工和服务,清洁度
Karen
2024 年 10 月入住 6 晚
8/10 还可以
Brian
与配偶出行
2024年10月28日
The process to check in and purchase items from the “convenience store” takes too long to complete. No one was picking up used towels around the pool, and at breakfast time we noticed many used glasses and plates still left outside from last nights guests.
Breakfast and Dinner food quality was good as well as the service. Many rooms have no scenic view. Room we stayed in was right next to a conference room, which added more noise as well as a lot of extra visitors when we were trying to relax outside.
Brian
2024 年 10 月入住 3 晚
10/10 超赞
Lane
与配偶出行
2024年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly.
Lane
2024 年 10 月入住 1 晚
10/10 超赞
Dylan
与配偶出行
2024年10月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good times
Dylan
2024 年 8 月入住 2 晚
4/10 很差
ernest
与家人出行
2024年10月17日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was in a very nice location but driving back to Sedona for shopping and eating was hard with traffic.
Hotel grounds were nice but had construction outside our sliding door on 1st floor.
The main problem was the room cleaning service or lack of it. We were there 6 nights and only had someone come and clean the room. On the third day after calling housekeeping and the front desk, the only thing that was done was bring clean towels but did not even take the dirty towels. Terrible service starting with the management.
Would not stay there again !
ernest
2024 年 10 月入住 6 晚
10/10 超赞
Angela
团体旅客
2024年10月12日
满意:清洁度、员工和服务、住宿条件和设施
Great stay, wonderful everything except the construction outside our room, but it ended up not being a big deal for our stay…just hindered us sitting on the patio.
Angela
2024 年 10 月入住 4 晚
10/10 超赞
steve
与家人出行
2024年10月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super nice resort in beautiful location. Work out room was great as well as the live music on the back patio
steve
2024 年 6 月入住 2 晚
10/10 超赞
Cristian
2024年09月24日
满意:清洁度、员工和服务、住宿条件和设施
Cristian
2024 年 9 月入住 1 晚
8/10 还可以
Robert
与家人出行
2024年09月23日
满意:服务设施
Great location and facilities. Massive potential but in need of a refresh.
Robert
2024 年 6 月入住 3 晚
8/10 还可以
Catherine
与配偶出行
2024年09月21日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel, the pool area needs some updating.
We loved the live music on Friday and Saturday nights. Nice and cozy fireplaces.
Catherine
2024 年 9 月入住 3 晚
6/10 一般
PAUL
2024年09月18日
PAUL
2024 年 8 月入住 2 晚
4/10 很差
Joe,MIDDLETOWN
与配偶出行
2024年09月17日
满意:住宿条件和设施,清洁度
不满意:员工和服务
did not have daily housekeeping. never told us on check in .never heard of this .had to go to front desk to get additional towels.tp coffe etc.
Joe
2024 年 9 月入住 3 晚
6/10 一般
Robin
2024年09月15日
满意:清洁度、员工和服务、服务设施
It was great, i was just surprised the fridge did not have a freezer part as in it did not work so i was not able to recharge my ice packs for the road. Dang.
Robin
2024 年 7 月入住 1 晚
10/10 超赞
Samantha
2024年09月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Samantha
2024 年 7 月入住 1 晚
6/10 一般
Susan
与家人出行
2024年09月2日
满意:住宿条件和设施,清洁度
I didn't get the room I reserved..they told me it was being renovated..why did they wait till I got there to tell me. I had to go ask for sheets blankets and pillows for the sofa bed cause there weren't any in the room. They even went to look ..I guess they didn't believe me. I think they should have gave me a discount for the inconvenience.
Susan
2024 年 8 月入住 1 晚
2/10 糟糕
Tracey
团体旅客
2024年09月2日
I can only give it 1 star. We actually could not stay here. They didn't have a room with 2 beds that we had reserved 4 months prior to our stay. We were informed of this when we were checking in. We were told we were "upgraded" to a king suite....One bed and a pull out couch. Uh, nope. Doesn't work for 4 people. We stayed at The Wilde and had wonderful accomodations there.
Tracey
2024 年 8 月入住 2 晚
10/10 超赞
Melanie
与家人出行
2024年08月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful location
Melanie
2024 年 8 月入住 2 晚
10/10 超赞
Moumita
2024年08月29日
满意:清洁度、员工和服务、住宿条件和设施
Moumita
2024 年 8 月入住 4 晚
10/10 超赞
aleida
2024年08月27日
满意:清洁度、员工和服务、住宿条件和设施
Love everything about this property
aleida
2024 年 8 月入住 5 晚
10/10 超赞
Shane
与家人出行
2024年08月25日
满意:员工和服务
Nice, comfortable, beautiful views of Bell Rock. We thought the beds were very comfortable (even the pull-out couch!), the pool was fun, the restaurant was open nice and early and the staff was helpful. Would definitely stay again!