When i first checked in, they were aware that i had 2 service animals with me (the older one is training the younger one) she asked me 1 more question than was allowed but i let it slide. Ive never stayed in a hotel where they asked any questions. Then she said she would put us in a room close to the doors so it would be easy to take them out. It was close to the door, but still felt like half a mile walk to the grass. It smelled like weed in the hallway everyday. Breakfast was a joke. Old fruit, bread and bagels (plain) they did have a waffle maker, but the waffles were flat as a pancake. You would have to flush the toilet at least 10 times before it would finally flush. Dont bother with the hot tub. Its make 10° F warmer than the pool. We asked her to fix it once, she said she would, but it didnt change. The lady was polite and helpful, but i would keep looking. It used to be a very nice hotel, but its going downhill. Dont let the pictures fool you. The rooms look nothing like them, your tv is tiny. And everything is unplugged, everything, so if you put something in the fridge, make sure you plug it in. I prob could have overlooked a lot of it, if the hot tub worked, but that was a lot of the reason i chose this place.