6/10 一般
Pam,Bryceville, FL
与家人出行, 带宠物出行, 与配偶出行
2020年09月12日
满意:住宿条件和设施,清洁度
Although the property itself was acceptable, it was not what we expected. We did not feel comfortable there. The staff was very helpful and courteous. Initially, we actually tried to cancel our reservations. We did not realize that the day we booked, was the only day we could cancel (they require 30 days notice) and even though we purchased insurance, we were denied a waiver. The rental company was keeping the entire cost of our stay. Expedia did nothing to assist us. Therefore, we kept the reservation. We cut our stay short. This trip started off on a bad note and we left early to get away from the feeling of being uncomfortable.
Pam
2020 年 9 月入住 3 晚