I did not stay at the property as expected. Unfortunately I had a non refundable reservation. We were hit hard by Hurricane Helene and lost our power and ability to travel. I requested to cancel the reservation a week ago but they never answered my request until they after the day I would have checked in. They did refund me for 1 night. Make sure you don’t book a non refundable reservation!
Dawn
2024 年 10 月入住 2 晚
2/10 糟糕
Donna
与家人出行
2024年09月29日
不满意:住宿条件和设施
Power was out in sections of Savannh, Georgia. NO effort was made to contact us to tell us they had no power for 2 days! Their phones didnt work. It would have expected more from a Hilton facility.
Donna
2024 年 9 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2024年09月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 9 月入住 1 晚
2/10 糟糕
jung
与家人出行
2024年09月17日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's dirty and there are bugs, and when I turn on the heater in the room, the air conditioner on the sofa bed side doesn't work, and the control is broken so it doesn't work, and when I call the staff, they don't come, and I get bitten by bugs and it's itchy.
jung
2024 年 9 月入住 3 晚
10/10 超赞
JUDE
2024年09月16日
JUDE
2024 年 8 月入住 3 晚
2/10 糟糕
Issac
2024年09月14日
Issac
2024 年 8 月入住 1 晚
8/10 还可以
Lucy
与家人出行
2024年09月11日
满意:清洁度、员工和服务、住宿条件和设施
It was ok. We were there 4 days/3 nights, no one went to make the bed, take out the trash, etc, they supposed to go every other day.