We stayed for three nights at the property to celebrate our 1-year wedding anniversary. Unfortunately, the guest elevators were out of service throughout our stay, so we had to use the service elevator, which often involved waiting up to 10 minutes. Our room was located next to the stairwell, and since many guests chose to use the stairs to avoid the elevator delays, the door was constantly slamming—about every five minutes during the night.
It was also spring break, so the property was crowded with teenagers, which added to the noise and disruption. We attempted to speak with the manager regarding our concerns, but they were not on-site at any point during our stay.
Overall, it was a very frustrating and disappointing experience.