We stayed here for three night. On the second night, the staff didn't clean our room. They claimed that a "do not disturb" card was hung on our door, which we didn't put there. After we complained to the front desk staff, they didn't try to resolve the issue, but only agreed to offer us another room after a 20-minute bargain. The staff was not very helpful. He only kept stating that nothing can be done as the cleaning staff was already off. Although we moved to a new room, it is a lot smaller than the original one. I think the attitude of the staff is not very good.
真实旅客
2018 年 7 月入住 3 晚
6/10 一般
Carol,HK
2017年08月17日
满意:员工和服务,清洁度
Small but good location
The hotel is within 5 minutes walk from JR station. Staff are nice and helpful. The room and toilet are small, but clean.