“Reception little bit rude, have to improve customer service and smiles are lacking. Should learn more how to smile with all customers would be good.
Room air conditioning not enough.
Not enough water pressure in shower room.”
“This four star hotel is very worth to stay. Very clean and tidy and comfortable. Located near the city center.
Staff is very polite and the breakfast is great.”
“Night Manager Giovanni was warm, welcoming and informative.
The other staff were also friendly and helpful.
Location was perfect.
Room was very clean, good size.
If one must pick a bone, the toilet seat was not the most comfy but it works.”
“We are staying at Deluxe double room for four nights. The room is spacious and well equipped. However, some of the arrangements in the bathroom are very strange. For example, the hooks for towels are installed inside the shower area. Makes no sense. Other than that, location is excellent. Rooftop view is unbeatable. Hotel design is heartwarming and just like your home. Highly recommended.”
“perfect location, but not easy to find by car driving.
everything is wonderful except for first 20 minutes searching the exact location for the hotel entrance.”
"Night Manager Giovanni was warm, welcoming and informative.
The other staff were also friendly and helpful.
Location was perfect.
Room was very clean, good size.
If one must pick a bone, the toilet seat was not the most comfy but it works."