Staff very friendly, go out of their way to assist guests, arrange tours, etc. Enjoyed my stay.
Peter
2024 年 11 月入住 2 晚
10/10 超赞
fernando
与家人出行
2024年10月31日
满意:清洁度、员工和服务、服务设施
La adaptación es buena , pero nos dieron a 2 personas de 3a edad una habitación en tercer piso , sin elevador y sin ninguna ayuda de equipaje ( muuuuy mal)
fernando
2024 年 10 月入住 1 晚
10/10 超赞
Ricardo Luiz
2024年08月13日
Ricardo Luiz
2024 年 7 月入住 4 晚
6/10 一般
Zanio
与家人出行
2024年08月11日
满意:员工和服务,清洁度
Bom atendimento, mas quarto fraco
Atendimento muito bom, mas quarto com barulho da rua e banheiro muito apertado. Boa localização
Zanio
2024 年 8 月入住 2 晚
10/10 超赞
Ricardo,Jacksonville
商务旅客
2024年08月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
You’re going to love this beautiful Jem of a historical hotel, in the middle of the center of Santiago close to all the tourist sites & museums. But what was more amazing was the staff: Super-nice and excellent attention to everything!
From the friendly, perfect check-in by Miguel and the help from the other front desk staff: Francisca and Gino… to the great food and superb service by Daniela the restaurant manager and her whole team, I highly recommend this hotel.
Thank you.
Rick
Ricardo
2024 年 8 月入住 1 晚
8/10 还可以
Zanio
与家人出行
2024年08月3日
满意:清洁度、员工和服务、客房舒适度
Bom custo beneficio
Bem localizado. Atendimento muito bom. Banheiro pequeno e quarto com barulho da rua.
Zanio
2024 年 8 月入住 1 晚
10/10 超赞
CRISTIAN GUSTA
与家人出行
2024年08月1日
满意:清洁度、住宿条件和设施、客房舒适度
Lindo hotel, bien ubicado
La habitación amplia, cómoda, el inodoro no tenía luz, tiene un termotanque muy chico, por eso hay que bañarse en 3 minutos, el desayuno, lo peor, un tostado de jamon y queso..que no es tostado y nada de jamón y el queso. Buena atención y predisposición de la conserjería, y el hotel, está muy bien ubicado.
CRISTIAN GUSTA
2024 年 7 月入住 2 晚
10/10 超赞
LUIS,SAVANNAH
与配偶出行
2024年07月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly and professional. Made the experience visiting chile unique by helping us plan trips to Valparaiso and vina Del Mar.
LUIS
2024 年 7 月入住 4 晚
10/10 超赞
Ana Belen
与家人出行
2024年07月12日
Estuvimos muy a gusto y nos atendieron muy bien, la habitación era muy amplia y todo impecable. Solo mejoraría un poco las ventanas ya que entraba luz. Pero después todo excelente
Ana Belen
2024 年 5 月入住 1 晚
10/10 超赞
Darci
2024年07月5日
满意:客房舒适度,员工和服务
Localização boa
Limpeza poderia ser melhor
Em uma semana só passaram uma vez no quarto.
Darci
2024 年 6 月入住 7 晚
8/10 还可以
Pia
与家人出行
2024年06月13日
满意:清洁度、员工和服务、客房舒适度
Väldigt kalla och mörka badrum annars fantastiskt personal och sköna sängar
Pia
2024 年 6 月入住 3 晚
8/10 还可以
Evelyn
2024年06月10日
Evelyn
2024 年 6 月入住 4 晚
10/10 超赞
Tracy
2024年06月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff were friendly and courteous. The room was basic but comfortable and clean. I didn’t have any issues with noise even though I had a room off the terrace.
Tracy
2024 年 6 月入住 2 晚
10/10 超赞
Yuanxin
与家人出行
2024年05月25日
满意:住宿条件和设施
Yuanxin
2024 年 5 月入住 1 晚
10/10 超赞
Amilson
2024年05月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amilson
2024 年 5 月入住 5 晚
10/10 超赞
真实旅客
2024年05月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente custo benefício, localizado no centro de Santiago, fica próximo de casas de câmbio e pontos turísticos. Café da manhã deixa um pouco a desejar por servirem café solúvel Nescafé, se pedir leite para misturar será cobrado a parte.
真实旅客
2024 年 5 月入住 7 晚
4/10 很差
Jacqueline
与家人出行
2024年04月30日
不满意:清洁度、住宿条件和设施、客房舒适度
Only stay here if you need the bare minimum
The rooms are hella old, I understand is an historical building but that doesn’t mean they don’t have to get new beds if necessary and also there is not enough light in the bedroom. The thing that bother me, the most was that they cut out the light in the middle of the night, so I had to go to the front desk to get that fixed. The pictures actually don’t show the real Ambience of the hotel. I do have to say that most of the staff was very friendly and they were always willing to help.
As far as the stuff goes great, the rest was very basic and lacking.
Jacqueline
2024 年 4 月入住 3 晚
10/10 超赞
Jonathan
与家人出行
2024年04月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a beautiful historic property that’s rich in character. Staff was very helpful. Really convenient to major tourist sites but doesn’t feel “touristy”. There are small convenience store, cafe, fruit stand, etc right across the street. Great experience staying at Hotel Casa Zañartu!
Jonathan
2024 年 4 月入住 3 晚
8/10 还可以
Magdalena
与配偶出行
2024年04月10日
满意:清洁度、服务设施、住宿条件和设施
Our room is next to the hotel’s restaurant and when you open the door to leave the diners can see inside of our room . It also gets noisy when people and staff congregate in this area .
We asked for a taxi from a male staff that worked late afternoon to go to Terminal San Borja where we were to take a bus to San Antonio , even showed him our ticket that contains the terminal address but he just kept repeating Terminal Alameda and I said no, we want to go to Terminal de San Borja . Assuming he understood where we want to go , he eventually called a taxi . Taxi driver brought us to Alameda Terminal which he claimed the hotel caller had directed him to bring us We directed him to go to San Borja instead ; almost missed our bus . Also , the hotel clerk quoted us a much higher fee for the taxi than the actual taxi meter even with the ran around between the 2 bus terminals .
Magdalena
2024 年 3 月入住 1 晚
6/10 一般
Jeremy
商务旅客
2024年04月9日
满意:员工和服务,清洁度
不满意:服务设施
It is an interesting old building and very authentic Chilian older style inn....its a bit annoying that the rooms face the interior and you hear everyone in the am and it wakes you up....other than that it was very nice
Jeremy
2024 年 4 月入住 1 晚
10/10 超赞
diane
与家人出行
2024年04月4日
满意:清洁度、住宿条件和设施、客房舒适度
The staff were so wonderful. They helped us get transportation for nine of us to sightsee and get up the bus terminal. They found us very good taxi drivers snd good prices.
diane
2024 年 3 月入住 2 晚
8/10 还可以
Michael
2024年03月31日
满意:清洁度、员工和服务、住宿条件和设施
If you are looking for a historic property to stay in while in Santiago, this hotel is it. Very much feels like a time capsule, in mostly good ways. I would warn you though, if it’s the summer in Chile, this hotel has no central AC and it is HOT. Opening the windows at night cools things down enough to sleep, but just barely… and with the windows open there is A LOT of street noise, so it’s kind of a double edged sword. Breakfast was meh… not great, but it’s something. Staff were super kind and attentive.
Michael
2024 年 3 月入住 1 晚
6/10 一般
Guadalupe
2024年03月25日
满意:住宿条件和设施
Bueno
Me gusto el hecho de que es un edificio histórico, le da un encanto especial. Solo que no me gusto la ubicación, es en pleno centro y se vuelve muy solitario y da la sensación de peligroso en la tarde noche. Todo lo demás muy bien.
Guadalupe
2024 年 3 月入住 4 晚
10/10 超赞
Joseph
2024年03月22日
满意:清洁度、员工和服务、住宿条件和设施
Great historic property located downtown Santiago. 1/2 block from the Subte, and Plaza de Armas, Museo PreColumbiano, Museo Nacional, Plaza de la Independencia are all within a short walk. The staff are friendly and professional, rooms are clean and simple. Great price?