+ Lage etwas ausserhalb von Minca direkt am Bach. Ruhige Atmosphäre, wenn einen das Getöse des Wassers nicht stört. Frühstücksterrasse mit Blick ins Grüne.
Einrichtung einfach, doch geschmackvoll.
- Personal zeigt wenig Interesse am Gast. Vor allem im Restaurant würde ich nicht mehr essen. Speisen überzeugt überhaupt nicht. Service liess mich eine Stunde warten. Dann kamen Vor und Hauptspeise zusammen. Am Ende wird noch um Trinkgeld gebeten.
Internet ist ein Glücksspiel. Zum Teil funktionierte es.
René
2024 年 7 月入住 2 晚
4/10 很差
Bethan
与配偶出行
2024年07月25日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Unfortunately the wifi did not work at all and when I asked they just said “oh yes it’s not working”, with no explanation or apology. Our shower was also broken and when you turned it on it squirted water in random different directions and soaked the entire bathroom. Again the staff were not bothered and did nothing to fix it or apologise.
The room was okay but doesn’t have a window apart from the door and although it’s new currently, you can see that the room won’t wear well.
We asked for the laundry service and they said it would be ready the following day but it took 2 days which was frustrating.
The food was fine and service in the restaurant bar was good. It’s a short walk to restaurants and bars in Minca so the location is good and it’s on the river which is pleasant.
Cannot understand how it classed as a 4 star hotel. We have been travelling around Colombia for a month and this was probably the most disappointing of our stays.
Maybe go in with lower expectations and you might not be as disappointed.
Bethan
2024 年 7 月入住 2 晚
10/10 超赞
Carlos
与配偶出行
2024年07月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buena atencion y el personal muy amable instalaciones muy limpias
Carlos
2024 年 7 月入住 1 晚
8/10 还可以
Simon
2024年07月15日
满意:清洁度、员工和服务、住宿条件和设施
Simon
2024 年 7 月入住 3 晚
8/10 还可以
Sandra
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lindo restaurante y buena iluminación en áreas comunes. Muy buena comida
Sandra
2024 年 5 月入住 2 晚
10/10 超赞
Bautista
2024年05月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice accommodation
We had to cancel one night and they were supportive and reimbursed the money.
The place is very nice and connected with nature.
Only room for improvement I’m gonna mention is the restaurant service (mainly speed and menu) but given the location and that it’s was very busy with very little staff it’s understandable
Bautista
2024 年 4 月入住 2 晚
8/10 还可以
Michele
与家人出行
2024年04月27日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Michele
2024 年 4 月入住 1 晚
8/10 还可以
真实旅客
2024年03月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall a very good experience.
Lack of warm water was the only issue 😜