No one was there to ever answer a question on the phone. I understand that we’re analog people in a digital world however, I’m sure we’re not the only ones.
We were unable to get the stove and oven in our unit to work. When we ask the front desk about it, in person, They couldn’t answer the question or whether they worked or not. The receptionist was very nice and she offered to have somebody come by and look at it, but we were leaving. We had an appointment with friends. It was not convenient. In our unit, we saw a very old panel heater and there was a modern split system air conditioning unit, however, we couldn’t figure out how to make the heat work and I wasn’t gonna try to light an old panel heater. When I asked one of the guys in golf carts moving around the property working, they said they didn’t know and they would have to turn it over to somebody else. We asked for coffee and didn’t get it. I stopped one of the guys in golf carts and said we have not had any new towels in a couple of days and they promptly brought over way more towels than we would ever use. There’s a little bit of a disconnect between management and staff. Everybody on staff was well mannered and polite and extremely nice. However, I couldn’t get my questions Answered. We sold our motorhome. We’ve stayed at flying flags several times with the same group of friends and Neighbors. We all like your facility and plan to come back. Next time I will not rent a vintage trailer or a tuna can”.