Beautiful and modern hotel. Very nice room size. The staff was attentive and very helpful. We enjoyed our dinner at the onsite restaurant. Rooftop bar was under construction. Elevator was under repair. Surrounding area is less then desirable. Other then that we enjoyed our time there and would go back.
Edwich
2024 年 11 月入住 6 晚
2/10 糟糕
Elizabeth
2024年11月10日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Elizabeth
2024 年 11 月入住 2 晚
8/10 还可以
Nyla M
2024年11月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nyla M
2024 年 10 月入住 3 晚
10/10 超赞
Tania,Dallas
与家人出行
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We went on October it’s was very good experience...
Tania
2024 年 10 月入住 3 晚
10/10 超赞
Ydellienne
2024年10月24日
满意:清洁度、员工和服务、住宿条件和设施
I really love the cleaness of this hotel.
Ydellienne
2024 年 10 月入住 4 晚
10/10 超赞
Yaime
2024年10月22日
满意:清洁度、员工和服务、住宿条件和设施
Great
Yaime
2024 年 10 月入住 2 晚
10/10 超赞
Qiana
与家人出行
2024年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alex is a GEM and made sure my daughter and I were well taken care of during our stay. I rented the beautiful penthouse suite. Very nice, but certainly some things not working/falling apart, but it was minimal compared to some hotels in San Juan. Was a very pleasant stay, close to Old San Juan and the ports. Please put a big mirror in the penthouse suite! We ladies need that when we are getting ready to go out 😅
Qiana
2024 年 10 月入住 3 晚
10/10 超赞
Tracey
商务旅客
2024年10月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a really nice place, staff was amazing and everything was clean and convenient spot. The only thing was parking was a little iffy. Thank you
Tracey
2024 年 10 月入住 2 晚
10/10 超赞
Annette
与家人出行
2024年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was smaller than expected but the staff was great, assisted us with places to go, restaurants and attractions. It’s walking distance to restaurants and night entertainment, Hotel was very clean, the only regret was the restaurant on property was being renovated 😔 other than that we enjoyed our stay and would stay there again
Annette
2024 年 9 月入住 5 晚
10/10 超赞
Tamika
2024年10月15日
满意:清洁度、员工和服务、住宿条件和设施
We enjoyed our stay.
Tamika
2024 年 10 月入住 3 晚
2/10 糟糕
Eric Yuan
2024年10月14日
不满意:住宿条件和设施,员工和服务
Eric Yuan
2024 年 10 月入住 2 晚
10/10 超赞
Ariana
与家人出行
2024年09月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The area surround the Hotel is ugly
pehaps plating more trees and flowers
Ariana
2024 年 9 月入住 3 晚
10/10 超赞
Jonathan
2024年09月24日
Jonathan
2024 年 8 月入住 3 晚
6/10 一般
Monica
2024年09月20日
Monica
2024 年 8 月入住 2 晚
10/10 超赞
Edgar Salgado
与配偶出行
2024年09月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buena relación costo / precio
Edgar Salgado
2024 年 5 月入住 4 晚
10/10 超赞
Meredith
与家人出行, 与配偶出行
2024年09月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay here. The staff was great, especially Luis. He was super friendly, gave recommendations and helpful. Our room was super cute and the location was good and close to so many areas we wanted to visit. We would def book here again on our next stay.
Meredith
2024 年 9 月入住 5 晚
10/10 超赞
jennifer
与配偶出行
2024年09月4日
满意:员工和服务、服务设施、住宿条件和设施
There were some issues but resolved immediately. This is one of the best customer service I have ever had. Loved this property and will definitely be back. Also the food on level 4 was beyond the best I have eaten in San Juan.
jennifer
2024 年 8 月入住 3 晚
10/10 超赞
Kent
2024年09月2日
满意:住宿条件和设施,员工和服务
Kent
2024 年 7 月入住 2 晚
10/10 超赞
Rosa
与家人出行, 与配偶出行
2024年08月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is new/ reconstructed into a beautiful hotel in viejo San Juan. From the moment we arrived we were greeted with smiles! I had the pleasure of meeting Alex, Jeffrey, and Liss! They went out of their way to make our stay so enjoyable! I wish I can remember more names but in all everyone was warm, friendly, and wonderful!!
Outside of the hotel is an abandoned building which made me feel uncomfortable especially when I went out for breakfast but other wise I felt safe. The rooms are huge with outdoor space but too hot out to enjoy. Everything is new and up to date! It even includes a kitchen with pots and pans and dishes. Also cannot forget the golf cart that took us out to the plaza de Colon! That was so much fun! Great location too!
Rosa
2024 年 8 月入住 3 晚
10/10 超赞
Klaudiusz,Arlington Heights
2024年08月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to beach and downtown.
Klaudiusz
2024 年 8 月入住 7 晚
10/10 超赞
Norquinthia J
与家人出行
2024年08月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room felt like home the staff was very welcoming!!
Norquinthia J
2024 年 8 月入住 3 晚
10/10 超赞
Cortnie
与家人及幼儿出行, 与家人出行
2024年08月3日
满意:住宿条件和设施,员工和服务
不满意:清洁度
The staff here made our entire trip worth it bc no matter where we went and was disappointed we could always count on great hospitality when we returned here at Valdes! Thanks to all you