Excellent treatment by the staff very pleasant and please 🙏 with service we received. Thank you 🙏 and God Bless you.
Cheryl
2024 年 11 月入住 1 晚
10/10 超赞
Vanessa
与配偶出行
2024年11月2日
满意:清洁度、员工和服务、住宿条件和设施
I would absolutely recommend and stay at El Colonial again. We had a great experience!
Vanessa
2024 年 10 月入住 5 晚
6/10 一般
Glen R.
2024年11月1日
Glen R.
2024 年 10 月入住 1 晚
10/10 超赞
Luis Roberto
商务旅客
2024年10月31日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Good Service
Luis Roberto
2024 年 10 月入住 1 晚
10/10 超赞
Lambert Harald
与家人出行
2024年10月31日
Rain leaking in the room with heavy rainfall..
Happens with an Old building
Enjoyed our stay
Lambert Harald
2024 年 10 月入住 7 晚
10/10 超赞
Kyana
2024年10月30日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful experience and stay
Kyana
2024 年 10 月入住 1 晚
10/10 超赞
Gricel
与配偶出行
2024年10月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property, detail oriented, good location. Luis and Angel provided an outstanding service. Thanks!!
Gricel
2024 年 10 月入住 1 晚
10/10 超赞
Suhail
与配偶出行
2024年10月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff demonstrated a high level of professionalism.
Suhail
2024 年 10 月入住 1 晚
10/10 超赞
Christine
与配偶出行
2024年10月29日
满意:清洁度
I’ve never felt so welcome staying at a hotel! When we checked in we were warmly greeted by staff and offered a complimentary beverage while our luggage was carried to our room. The room was small, but clean, comfortable, and had everything we needed. The rooftop lounge area was great. The location was perfect for exploring Old San Juan. We would definitely stay again and recommend this hotel to our friends.
Christine
2024 年 10 月入住 1 晚
10/10 超赞
Alondra
团体旅客
2024年10月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff and service. It was a great stay!
Alondra
2024 年 10 月入住 2 晚
10/10 超赞
Ray
2024年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are simple but very adequate. Staff is outstanding. Location is great. Elevator would of been nice but I was aware that they didn't have one.
Ray
2024 年 10 月入住 2 晚
4/10 很差
Raul
与配偶出行
2024年10月26日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The room and overall property was very dirty. The shower was very hard to maneuver. The water was either very cold or very hot with no in between. They don’t clean al all. My family member was staying at another property down the street and he would come to pick us up and they wouldn’t even allow him in the lobby because the said he might stay over night. Unbelievable.
Raul
2024 年 10 月入住 5 晚
10/10 超赞
Joselin
2024年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Joselin
2024 年 10 月入住 2 晚
10/10 超赞
Katherine
与配偶出行
2024年10月24日
满意:员工和服务、服务设施、住宿条件和设施
The customer service is superb! The frontline staff is knowledgeable and welcoming! When you stay at The Colonial, you feel at home. Cristian made our stay enjoyable, he explained every aspect of the hotel and provided many local recommendation's. The rooms are comfortable, they do not provide parking, but you get a daily discount in parking lot near by. All the drinks are included in your stay. We also received an room upgrade. Definitely staying at The Colonial next time.
Katherine
2024 年 10 月入住 1 晚
10/10 超赞
Legnaliz
与配偶出行
2024年10月24日
Love everything
Legnaliz
2024 年 10 月入住 1 晚
10/10 超赞
Jose,Katy
与配偶出行
2024年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing
Jose
2024 年 10 月入住 1 晚
10/10 超赞
Cristina
与配偶出行
2024年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It combined the charming colonial style with modern touches. The open bar was excellent and staff was always very attentive to our needs.
Cristina
2024 年 10 月入住 2 晚
10/10 超赞
Stephanie
2024年10月21日
满意:清洁度、员工和服务、住宿条件和设施
Everyone was so welcoming! I was only here for a night but would have loved to have stayed longer. Great place to stay while you’re visiting Puerto Rico as it’s in a great location to see the city, close to the airport, and a nice starting point to see the rest of the island.
Stephanie
2024 年 10 月入住 1 晚
10/10 超赞
Vanessa
团体旅客
2024年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay and in the middle of everything!
Thank you to Luis and all the staff for making this stay enjoyable!
Weeepaa!
Vanessa
2024 年 10 月入住 4 晚
10/10 超赞
Travis
与配偶出行
2024年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The open bar and roof top was amazing. The staff were amazing.
Travis
2024 年 10 月入住 4 晚
10/10 超赞
Jason
与家人出行
2024年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is great!! The staff is super friendly and they make you sit and chill and serve you drinks (that are compd) while you check in. Can’t say enough awesome things about it!