I booked a one room suite with a separate living area and with a full kitchen, absolutely needing an oven to prepare food for my son’s engagement party. I called a few days ahead letting me know the oven was crucial. Upon arrival, I reiterated my need for an oven. John at the front desk said he had the perfect room for me. Yay, I thought. Got to the room and it was a typical hotel room, without a door into the sleeping space and NO oven. Went downstairs to ask for the room I booked and for the OVEN.”Oh, I’m sorry” John said…and gave me another room. This time, it was the correct room I booked but still NO oven. Oh wait, there was a microwave oven. Long story short, I was unable to prepare food for my son’s party. It was very disappointing and definitely had a negative impact on the festivities. I won’t be back.