I recently stayed at Hayes Mansion and overall, I really liked the hotel. The property is beautiful, clean, and well-maintained. The room itself was very nice and comfortable once we got it.
However, check-in was a bit of a hassle, we didn’t get a room until 6pm. I had to check in with the front desk several times, and unfortunately, the staff didn’t seem very friendly. They seemed a bit annoyed that I kept asking about the room status.
That said, the hotel itself is lovely, and I would consider staying here again and hopefully with a smoother check-in experience next time.