Dirty, outdated, nothing like advertised in photos, poor quality in every aspect of the basic services you expect in a hotel. No comforter so the thin ratty blankets they gave us had cigarette burns. Rooms stink as electric wall heat and AC had poor ventilation. I asked 3 days in a row to remove the nasty dust and hair ball when you first walk in the room - it’s still there. The only reason we chose here was to have a king and twin bunks with kitchenette, but they didn’t even make up the kid beds or provide napkins, cups or tea. Towels were thin. Pool and hot tub were old and paint chipped. Elevators creaky. Such a disappointment for our anticipation big trip.