4/10 很差
Jacob,Petaluma
与配偶出行
2025 年 4 月 3 日
不满意:清洁度、服务设施、住宿条件和设施
PLEASE DO NOT STAY HERE!!! I am leaving this review to warn others. The property is just surviving until it transfers ownership next year. There is no more pride in maintaining it since it will be taken over by another hotel chain and overhauled. The front desk staff were great to work with, but the cleaning staff are not keeping up the property whatsoever. We ran into multiple individuals that appeared unhoused. One guy had six cats in the elevator. Since people appear to be living there, they treat it like apartments, and there was loud bass booming late every night from music in another room. Our room was not vacuumed, the counters were not cleaned, the bed spread had giant dark stains, the couch had large stains, everything in the room looked grimy. There is no more breakfast either. Worst yet, it appears that we may have picked up fleas from our room. So all of our luggage is now in the shed and we are taking hours and hours cleaning and sanitizing every piece. Look elsewhere for a hotel or risk the consequences.
Jacob
2025 年 3 月入住 3 晚