I usually reserve double bed rooms, but will occassionally reserve a king size bed room. This trip I reserved a room with a king size bed. While the room was nice (decor/style), upon entering we were surprised to find the size of the room small/tight with the king size bed taking up the majority of the room space. Viewing the room on the website, it did not appear to be this small as most king size rooms are spacious for comfort to move around the room.
A close relative who traveled with us reserved a double room which was very spacious. Double beds will be our standard here, or a king size suite.
Checking out, returning home, and viewing my checking account, the second issue was my card being charged multiple charges, one a double charge and another charge a different smaller amount versus one final rate for my two day stay. While I did get resolve after three to four calls, this was not kosher, as the double charge/funds were held in my account for two to three days before being released. Going forward I will use my secondary account.
On a positive note, the breakfast selections were very good and the dining area was very spacious. The hotel lobby decor is very nice, impressive. with a warmth/comfortableness to it. The quality of the hotel rooms, the quality of the body wash/lotion, etc. are nice gestures/pluses. The staff at check in were hospitable.