The website said free parking. When we chexked in the clerk had us pay more for a parking fee. Now this morning we have two debits on bank account for our stay! Talked with the clerk about it this morning at check out. He could not give us a receipt or refund one od the debits.
Deborah
2025 年 5 月入住 1 晚
4/10 很差
Danielle
与家人及幼儿出行
2025 年 5 月 6 日
不满意:服务设施
This was just a weekend staycation for me and the kids. Breakfast was trash. dry and flies get first dibs. Parking is NOT free (but only $4/night). NO in-room microwave. In-room fridge is micro, not mini. No hot water (only warm) in room. Room was clean. TV had good tech. Pool is mid, no access from hotel and no pool towels. Go to DoubleTree across the street.
Danielle
2025 年 5 月入住 2 晚
4/10 很差
Michael and Joanne
与家人出行
2025 年 5 月 5 日
不满意:员工和服务,清洁度
The staff was very hands off. There wasn’t always someone at the front desk and they didn’t share much information and were not very friendly. The floors in the room was dirty and the staff didn’t clean the room at all over the four night stay. There is no gym, microwave or coffee machine. The breakfast is free but very limited choices. There is no hot breakfast.
Michael and Joanne
2025 年 5 月入住 4 晚
4/10 很差
Marcia
与家人出行
2025 年 5 月 4 日
不满意:住宿条件和设施,清洁度
Blood stains on the floor, dirty surface throughout the room. Overall a disgusting experience. Never again will I book this convenient but dirty hotel.
Marcia
2025 年 5 月入住 3 晚
6/10 一般
Mark
2025 年 5 月 4 日
满意:员工和服务
Was ok, not what you’d expect from a property that carries the Hilton brand
Mark
2025 年 5 月入住 2 晚
10/10 超赞
Erika
与家人出行, 商务旅客
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was good
Erika
2025 年 4 月入住 2 晚
6/10 一般
Ana Laura
与家人出行
2025 年 4 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pros: Hotel cerca de Seaworld, Six flags y Plaza Cantera con muchas tiendas muy padres.
Contra:
1. Dice deayuno pero solo ponen begals, 2 jarras de jugo, cafe, mantequilla y mermeladas.
2. Se nota que no cambian las sabanas de huesped a huesped ya que yo me encontre en la cama cabellos rojos los cuales ningun integrante de mi familia lo tiene de ese color.
3. La cortina de la regadera tampoco se cambia de un huesped a otro y la regadera absolutamente no se lava ya que tambien encontre cabellos rojos, el baño da mucho que desear.
4. Empleados mal carientos
Si tu eres una persona que se fija mucho en estos detalles de limpieza NO VAYAS AQUI.
Ademas de que encontre una cucaracha en el techo de la habitación
Ana Laura
2025 年 4 月入住 3 晚
10/10 超赞
IVAN
与家人及幼儿出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy cómoda. La zona es excelente, tiendas, restaurantes y Six Flags súper cerca. El hotel está limpio, la atención excelente. Sólo falta indicar que te hacen una retención de 75 USD por cuarto como depósito que te devuelven dos días después de salir del hotel.
IVAN
2025 年 4 月入住 4 晚
6/10 一般
RUBEN
2025 年 4 月 27 日
满意:清洁度
Hotel bueno para pasar la noche, muy cerca del Centro comercial La Cantera, no esperes mucho del desayuno pero en relación precio y calidad muy bien.
RUBEN
2025 年 4 月入住 1 晚
10/10 超赞
Rosa
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location just the traffic was a little hectic due to a lot of construction
Rosa
2025 年 4 月入住 2 晚
8/10 还可以
Courtney
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Courtney
2025 年 4 月入住 1 晚
6/10 一般
Miriam
与家人出行
2025 年 4 月 24 日
不满意:清洁度、服务设施、住宿条件和设施
Poorly Maintained. Cool water for a shower. The rooms are poorly maintained. Dirty grout, stained walls. For breakfast the options were Bagels, muffins and cereal were available.
Miriam
2025 年 4 月入住 1 晚
10/10 超赞
Antonio
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Excelente
Antonio
2025 年 4 月入住 2 晚
10/10 超赞
Elizabeth
2025 年 4 月 23 日
满意:住宿条件和设施,清洁度
Good
Elizabeth
2025 年 3 月入住 1 晚
6/10 一般
Cristina
与家人出行
2025 年 4 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施
Sucia y el desayuno muy malo
Cristina
2025 年 4 月入住 2 晚
2/10 糟糕
Hong
2025 年 4 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施
First the doors things was loose and feels unsafe. I went tell the front desks, she called maintenance come fix. Second the showers noddles doesn’t work and it look loose and broke but maintenance said is normal. Thirth we asked for housekeeping, she only made one bed not other bed. Fourth there no fain in the restroom.
Hong
2025 年 4 月入住 2 晚
4/10 很差
Cindy
商务旅客
2025 年 4 月 21 日
不满意:住宿条件和设施,员工和服务
We called to ensure we could get a late check out due to being better for a conference before booking the room, they ensured us of a 3:00 check out. The next day the new staff on shift said no, they’re not sure who told us that but the latest they could allow us to check out was 1:00. Regardless of what we were told prior to booking (& being that was the only reason we booked it) they did not budge. Also, they advertise breakfast & that was an absolute joke. Two kinds of cereal & a bagel is not enough to be considered offering a full breakfast. The front desk staff was not pleasant when we brought them our issue regarding the check out. The only friendly staff there was were the cleaning ladies. To top it all off they only have 1 cart for luggage. Needless to say, never again & I don’t recommend it.
Cindy
2025 年 4 月入住 1 晚
6/10 一般
VIRGINIA
与家人出行
2025 年 4 月 21 日
满意:住宿条件和设施
不满意:清洁度
Good location. Room missing ice bucket, no water bottles available, breakfast was not much more than cereal or bagels and no tea.
VIRGINIA
2025 年 4 月入住 1 晚
6/10 一般
ROBERTO HORCASITAS
与家人出行
2025 年 4 月 21 日
满意:员工和服务,清洁度
Property recently renewed, but beds weren't as good as you would expect them to be. On the other hand, Breakfast is very limited on selection
ROBERTO HORCASITAS
2025 年 4 月入住 3 晚
6/10 一般
CARLOS
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施
El hotel esta muy limpio, pero esta viejo, y el desayuno no alcanza ni para la mitad de la gente que se hospeda
CARLOS
2025 年 4 月入住 2 晚
8/10 还可以
William
与家人出行
2025 年 4 月 20 日
满意:服务设施
This is a reasonably priced hotel with convenience to anything you could possibly want. A little noisy in the halls with kids but that is to be expected.
William
2025 年 4 月入住 3 晚
10/10 超赞
Diana
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient
Diana
2025 年 4 月入住 3 晚
8/10 还可以
ingrid
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good conditions overall, very simple breakfast
nothing fancy but for the price I think its a good option
ingrid
2025 年 4 月入住 1 晚
2/10 糟糕
Carolina
与家人出行
2025 年 4 月 19 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms are nasty! Super humid to the point where it feels wet. The service was horrible, and the lady upfront super rude