Only bad thing I would really have to say is that they don't let you know there's a deposit we have to pay for every day we stay, and it's a high deposit. They should notify people as their booking about it. Wasn't able to really enjoy because the deposit we had to leave was our fun money.
John
2020 年 3 月入住 7 晚
6/10 一般
真实旅客
2020年04月11日
满意:清洁度
不满意:员工和服务
真实旅客
2020 年 3 月入住 1 晚
8/10 还可以
真实旅客
2020年04月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 3 月入住 4 晚
8/10 还可以
真实旅客
2020年04月1日
真实旅客
2020 年 3 月入住 1 晚
4/10 很差
Stacy
2020年03月31日
不满意:住宿条件和设施
Bad experience!
The hotel looks nothing like pictures and had to change to three different rooms due to no working ac. Very disappointing hotel would not stay again
Stacy
2020 年 3 月入住 2 晚
8/10 还可以
真实旅客
与配偶出行
2020年03月28日
满意:清洁度、员工和服务、住宿条件和设施
Property located on the beautiful riverwalk although a long walk to the popular restaurant area. No convenient coffee, breakfast places other than the hotel. Always a few blocks to walk to. Even the closest bus stop was several blocks away.
真实旅客
2020 年 3 月入住 4 晚
8/10 还可以
真实旅客
2020年03月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 3 月入住 1 晚
4/10 很差
真实旅客
与配偶出行, 商务旅客
2020年03月26日
满意:员工和服务
不满意:住宿条件和设施,服务设施
No parking in the obligate used to play a $30 fee for self parking
真实旅客
2020 年 3 月入住 2 晚
10/10 超赞
真实旅客
2020年03月23日
真实旅客
2020 年 3 月入住 2 晚
2/10 糟糕
Charles,Ferris Texas
与配偶出行
2020年03月23日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Coronavirus and San Antonio precautions. I had to pay $30 a night to park in the fire lane because there was no parking and the valets would not let me Park my own car. This was not in the hotel agreement I saw. The valets also wore gloves the whole time and parked cars with the same gloves ... and had hand sanitizer hidden. .. Like the hotel staff who had it behind the counter but nothing for the customers. Made me feel like I was the one that should get the virus.
Charles
2020 年 3 月入住 2 晚
6/10 一般
Fernando
与家人出行
2020年03月20日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Springbreak
On the economicable side but rough stay
Fernando
2020 年 3 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2020年03月20日
满意:清洁度
不满意:客房舒适度,住宿条件和设施
真实旅客
2020 年 3 月入住 2 晚
8/10 还可以
Lyla
2020年03月20日
Lyla
2020 年 3 月入住 1 晚
4/10 很差
真实旅客
团体旅客
2020年03月20日
满意:清洁度
不满意:住宿条件和设施,服务设施
I Normally don't take the time to review on a place but I had to for this place. Guest beware the picture are totally not what the hotel looks like.
1. Pull deck floor pulling apart pc missing.
2. Pool was dirty there was leaf's and dirt floating in the water.
3. The floor to our room smelled bad.
4. They charge you to park your car $30 a day.
The only good thing was our room was not that bad. The view and noise was they are building a new hotel next door not even on a Sunday morning could we sleep in.
真实旅客
2020 年 3 月入住 4 晚
2/10 糟糕
Jack
与家人及幼儿出行
2020年03月19日
不满意:清洁度
Jack
2020 年 3 月入住 3 晚
4/10 很差
真实旅客
2020年03月18日
真实旅客
2020 年 3 月入住 2 晚
4/10 很差
真实旅客
与家人及幼儿出行
2020年03月18日
不满意:清洁度、服务设施、住宿条件和设施
Decent location. It is near the beautiful San Antonio Riverwalk but is a little far than I expected. I was afraid to go anywhere after dark in fear of what may happen to me or my kids. There were a lot of homeless people laying around. There was a lot of construction. The parking was horrible and was way overpriced. I had a hard time finding a decent parking spot and when I did, I will discover the next morning that someone dinged my car door because they parked too close to me. The hotel room was way overpriced. The staff were not friendly. At first glance this appeared to be a fancy hotel but after the first night, I learned that I was wrong. Everything was overpriced and not worth the paying for. My children and I counted down to check out time with anticipation. The worst hotel experience I have ever had.
真实旅客
2020 年 3 月入住 4 晚
2/10 糟糕
真实旅客
与家人及幼儿出行, 与家人出行
2020年03月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hidden fees in parking.. food in lobby bar etc is added to your open tab. Then at checkout you leave with a different amount charged.
真实旅客
2020 年 3 月入住 2 晚
6/10 一般
Emma
与家人出行
2020年03月17日
不满意:住宿条件和设施
Emma
2020 年 3 月入住 4 晚
2/10 糟糕
Wanda,San Antonio
与家人出行
2020年03月17日
不满意:清洁度、员工和服务、住宿条件和设施
The customer service sucked and the room is dated wall paper is coming off the wall.
Wanda
2020 年 3 月入住 2 晚
6/10 一般
mimi,Houston , tx
与家人及幼儿出行
2020年03月17日
满意:员工和服务
不满意:清洁度
The staff was friendly, the front desk looked clean or perhaps the lobby. Some what the hallways of the hotel looked old fashioned it looked liked it needed some remodeling and painting . The room that we stayed in with my family was somewhat cleaned. The room was dusty and the furniture was dusty as well. the sheets of the bed were stained. Also the hallway smelled like humidity.
mimi
2020 年 3 月入住 3 晚
10/10 超赞
frank
2020年03月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The proximity to everything withing walking distance.
frank
2020 年 3 月入住 3 晚
6/10 一般
真实旅客
与家人出行
2020年03月16日
不满意:清洁度、服务设施、住宿条件和设施
The front desk staff are not very helpful; their answers are shot and incomplete. At night, a lot of activities occurred with loud noises, even after 10 PM. With exception of valet parking staff.