Our first room was not even cleaned. The drawers to everything was open. There was hair on the bed that was no mine or my friends. The room smells terrible. We asked for another room and when we got to the room we asked the cleaning woman if the room was clean. She told us yes and opened the door for her to make a face and say that the room smells bad. This room smelled worse that the first. She with us there goes to start spraying smell good in the room.
All in all wouldn’t recommend.
Madison
2024 年 10 月入住 1 晚
6/10 一般
Kenrick
2024年10月31日
Kenrick
2024 年 10 月入住 3 晚
4/10 很差
Orlando
与家人出行
2024年10月30日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
There was roaches in the Room and restroom and sheets had stains there were hairs on the pillows and sheets and hairs in the tub toilet had mold
Orlando
2024 年 10 月入住 2 晚
2/10 糟糕
Jeffrey,Vancouver
2024年10月30日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
When a property like Comfort Suites includes EV charging as one of their listed amenities don’t you think that they would have an obligation to keep those chargers in operating order? The EV chargers at this location have been non functional for years. How are they allowed to continue listing EV chargers if they have no intention of fixing them? People like my wife and I purposely book our stays at places with EV chargers and when they don’t work it causes us stress and difficulty. We feel as if we have been defrauded.
Jeffrey
2024 年 10 月入住 3 晚
6/10 一般
Janice
与配偶出行
2024年10月28日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
It was a comfortable stay and everything in the room worked. The area around the hotel is not great but we had no issues. Our room was above the pools and it was very noisy until 12:30am on Thursday. Friday there was a large, raucous party in the yard behind the hotel with screeching motorcycles and loud music until 2:30am. The hotel is in a convenient location and the staff was always friendly and helpful so I might stay there again but I only give it average ratings because the rooms are just average the neighborhood is a little scary.
Janice
2024 年 10 月入住 2 晚
4/10 很差
Louis
商务旅客
2024年10月23日
满意:员工和服务,清洁度
If you get a room facing the highway, be prepared for a loud evening. This seems to be a good extended stay hotel for the in-town construction worker, but not so much for business travel, Took 15 minutes for the water at 5:54AM to get hot, no place around the area to walk (or safe to walk) to for a coffee or a snack. Not a good business travel hotel.
Louis
2024 年 10 月入住 1 晚
10/10 超赞
Edwin
2024年10月23日
Edwin
2024 年 10 月入住 2 晚
4/10 很差
Thomas
2024年10月23日
满意:员工和服务
不满意:住宿条件和设施
Upon entry, it was noticed that they allowed dogs in the building. Because my wife is highly allergic to dogs in a room, and because the fact that the hotel allowed dogs was never disclosed, the hotel agreed to refund our entire amount. Please cooperate with them in this regard.
Thomas
2024 年 10 月入住 2 晚
4/10 很差
Erik
与家人出行
2024年10月18日
不满意:清洁度
Never had a problem before but this last time our room was not properly clean there was dead cockroaches in the restroom on the microwave and on the carpet. That’s a big no for me. Like I said never had this problem before very disappointed.
Erik
2024 年 10 月入住 2 晚
10/10 超赞
Cintia
与家人出行, 商务旅客
2024年10月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Esta bonito y limpio
Cintia
2024 年 10 月入住 1 晚
10/10 超赞
Samuel,Barker
2024年10月11日
满意:清洁度、服务设施、住宿条件和设施
Nice and clean
Samuel
2024 年 10 月入住 1 晚
4/10 很差
tony
与家人出行
2024年10月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very noisy at night
tony
2024 年 9 月入住 4 晚
2/10 糟糕
Anthony,houston
2024年10月4日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Bed bugs be carful
Anthony
2024 年 9 月入住 1 晚
6/10 一般
Connie g
2024年09月23日
Connie g
2024 年 9 月入住 1 晚
8/10 还可以
Norma
2024年09月23日
满意:员工和服务,清洁度
Esta en una buena area para caminar e ir de compras lo unico que no me gusto fue el desayuno le falta
Norma
2024 年 9 月入住 2 晚
10/10 超赞
Jada
与家人出行
2024年09月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was very friendly. The breakfast was good for hotel breakfast. Security helped keep things safe around the property.
Jada
2024 年 9 月入住 2 晚
10/10 超赞
Mary,Pasadena
团体旅客
2024年09月22日
满意:清洁度、员工和服务、住宿条件和设施
From the phone service to in person staff were friendly, courteous. Even housekeeping very friendly.
The room very spacious, clean!
Definitely stay again!
Mary
2024 年 9 月入住 2 晚
4/10 很差
MARISOL
与家人出行
2024年09月19日
不满意:清洁度、员工和服务、服务设施
It was decent but in the ghetto. There's a bar right behind the hotel in which you hear the music all night. The tv never work the whole time I was there which was 4 days.
MARISOL
2024 年 9 月入住 3 晚
10/10 超赞
Danny
与家人及幼儿出行
2024年09月3日
满意:员工和服务、服务设施、住宿条件和设施
Awesome 👍😎
Danny
2024 年 8 月入住 3 晚
4/10 很差
Alberto
与家人及幼儿出行
2024年09月2日
A room that was out of service the door key didn’t work needed front desk personnel to open the door every time I come back to the room This morning the night shifts took the master key so I can’t go back to my room to get my things
Alberto
2024 年 9 月入住 1 晚
8/10 还可以
Mark,Spring Branch
商务旅客
2024年09月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean hotel with a good breakfast. The area is noisy from the freeway and there are numerous homeless people around the hotel grounds.
Mark
2024 年 8 月入住 2 晚
8/10 还可以
Jonathan
2024年08月30日
Pretty comfortable place
Jonathan
2024 年 8 月入住 1 晚
10/10 超赞
Maureen
2024年08月29日
满意:清洁度、员工和服务、住宿条件和设施
A lot of homeless in the area , panhandling
Maureen
2024 年 8 月入住 3 晚
2/10 糟糕
Jenna
与家人出行
2024年08月24日
不满意:清洁度、员工和服务、住宿条件和设施
Found roaches in the room. They switched our room but suboptimal cleanliness and severe water damage.