Not enough parking space, is on a side of a party patio you can hear all the music and people burning tire a really big mess
Anabel
2024 年 11 月入住 1 晚
8/10 还可以
Jeff
与家人出行
2024年11月17日
满意:服务设施,员工和服务
My family stayed for a Band competition. We have stayed here several times over the years. Its convenient to the almo dome and river walk. They are both in walkkng distance. We like the spacious rooms, comfortable beds, the morning breakfast, fitness, and pool/spa. The staff was friendly and accomadating.
What we have come to see is the property needs some improvements. The furniture is breaking down. The couch/ sleep sofa is the same from 10 years ago and is sagging- needs replacing. We had to switch rooms three times. There were carpet stains and broken lights fixture in the other rooms. The third room we stayed in had stains in the ceiling a airconditioner that leaked onto the carpet and soaked the carpet the entire time we were there the bathroom tub/shower filled up when showering and took a long time to drain out. I did share this with the hotel front desk. They did write it all down. The pool and spa turned green when we were there and we were not able to use the pool area- Which we were wanting to do. The elevators did not work when We checked in and we had to carry all our belongings up the stairs to the third floor. They eventually got one elevator working but the second one never worked during our entire stay. Years past we didn't have any issues but this stay leaves us think about choosing a different hotel option. It definitely needs some updating. Overall our stay was ok.
Jeff
2024 年 11 月入住 4 晚
6/10 一般
Jennifer
2024年11月16日
不满意:住宿条件和设施,清洁度
Jennifer
2024 年 11 月入住 2 晚
8/10 还可以
Rachel
与家人出行, 与配偶出行
2024年11月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hot tub was broken though, but night front desk attendant was very friendly and helpful
Rachel
2024 年 11 月入住 2 晚
2/10 糟糕
Gabriela
与家人及幼儿出行, 与家人出行
2024年11月11日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Got charged a parking fee for two vehicles while waiting in the lobby a guy standing outside in the area. Got on my bed truck trying to steal what I had in the back of it but wasn’t successful since I had it locked. I experienced bed bug bites the lighting in the rooms weren’t the greatest either. Some staff were really nice.
Gabriela
2024 年 11 月入住 3 晚
10/10 超赞
Rafael
2024年11月10日
满意:清洁度、员工和服务、住宿条件和设施
It’s a quiet place
Rafael
2024 年 11 月入住 1 晚
10/10 超赞
LeAnne
2024年11月8日
满意:员工和服务
LeAnne
2024 年 11 月入住 2 晚
6/10 一般
bether
商务旅客
2024年11月7日
满意:员工和服务,清洁度
不满意:住宿条件和设施
There is a disco inches from this property that BLASTS club music until 2am fri sat sun. The hotel says they "can't do anything about it". They said their solution is to supply guests with ear plugs but unforch they were "out" during my stay. Lol. Only one elevator works. Strong mildew smells entire hotel entire city. Just outside hotel numerous homeless, one carrying a mechete, high on meth during my visit.
bether
2024 年 11 月入住 5 晚
2/10 糟糕
Cheryl
与家人出行
2024年11月5日
不满意:清洁度、员工和服务、住宿条件和设施
Room and lobby smelled moldy. In hallway wallpaper was peeling off and there was mold on the wall behind the wallpaper.
Cheryl
2024 年 10 月入住 5 晚
2/10 糟糕
Madison
2024年11月1日
不满意:住宿条件和设施,员工和服务
Our first room was not even cleaned. The drawers to everything was open. There was hair on the bed that was no mine or my friends. The room smells terrible. We asked for another room and when we got to the room we asked the cleaning woman if the room was clean. She told us yes and opened the door for her to make a face and say that the room smells bad. This room smelled worse that the first. She with us there goes to start spraying smell good in the room.
All in all wouldn’t recommend.
Madison
2024 年 10 月入住 1 晚
6/10 一般
Kenrick
2024年10月31日
Kenrick
2024 年 10 月入住 3 晚
4/10 很差
Orlando
与家人出行
2024年10月30日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
There was roaches in the Room and restroom and sheets had stains there were hairs on the pillows and sheets and hairs in the tub toilet had mold
Orlando
2024 年 10 月入住 2 晚
2/10 糟糕
Jeffrey,Vancouver
2024年10月30日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
When a property like Comfort Suites includes EV charging as one of their listed amenities don’t you think that they would have an obligation to keep those chargers in operating order? The EV chargers at this location have been non functional for years. How are they allowed to continue listing EV chargers if they have no intention of fixing them? People like my wife and I purposely book our stays at places with EV chargers and when they don’t work it causes us stress and difficulty. We feel as if we have been defrauded.
Jeffrey
2024 年 10 月入住 3 晚
6/10 一般
Janice
与配偶出行
2024年10月28日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
It was a comfortable stay and everything in the room worked. The area around the hotel is not great but we had no issues. Our room was above the pools and it was very noisy until 12:30am on Thursday. Friday there was a large, raucous party in the yard behind the hotel with screeching motorcycles and loud music until 2:30am. The hotel is in a convenient location and the staff was always friendly and helpful so I might stay there again but I only give it average ratings because the rooms are just average the neighborhood is a little scary.
Janice
2024 年 10 月入住 2 晚
4/10 很差
Louis
商务旅客
2024年10月23日
满意:员工和服务,清洁度
If you get a room facing the highway, be prepared for a loud evening. This seems to be a good extended stay hotel for the in-town construction worker, but not so much for business travel, Took 15 minutes for the water at 5:54AM to get hot, no place around the area to walk (or safe to walk) to for a coffee or a snack. Not a good business travel hotel.
Louis
2024 年 10 月入住 1 晚
10/10 超赞
Edwin
2024年10月23日
Edwin
2024 年 10 月入住 2 晚
4/10 很差
Thomas
2024年10月23日
满意:员工和服务
不满意:住宿条件和设施
Upon entry, it was noticed that they allowed dogs in the building. Because my wife is highly allergic to dogs in a room, and because the fact that the hotel allowed dogs was never disclosed, the hotel agreed to refund our entire amount. Please cooperate with them in this regard.
Thomas
2024 年 10 月入住 2 晚
4/10 很差
Erik
与家人出行
2024年10月18日
不满意:清洁度
Never had a problem before but this last time our room was not properly clean there was dead cockroaches in the restroom on the microwave and on the carpet. That’s a big no for me. Like I said never had this problem before very disappointed.
Erik
2024 年 10 月入住 2 晚
10/10 超赞
Cintia
与家人出行, 商务旅客
2024年10月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Esta bonito y limpio
Cintia
2024 年 10 月入住 1 晚
10/10 超赞
Samuel,Barker
2024年10月11日
满意:清洁度、服务设施、住宿条件和设施
Nice and clean
Samuel
2024 年 10 月入住 1 晚
4/10 很差
tony
与家人出行
2024年10月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very noisy at night
tony
2024 年 9 月入住 4 晚
2/10 糟糕
Anthony,houston
2024年10月4日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Bed bugs be carful
Anthony
2024 年 9 月入住 1 晚
6/10 一般
Connie g
2024年09月23日
Connie g
2024 年 9 月入住 1 晚
8/10 还可以
Norma
2024年09月23日
满意:员工和服务,清洁度
Esta en una buena area para caminar e ir de compras lo unico que no me gusto fue el desayuno le falta