The staff was really friendly. 5 min walking and you are at river mall or Alamo
Ruben Jonathan
2024 年 12 月入住 2 晚
4/10 很差
Carol
2025年01月1日
不满意:清洁度、服务设施、住宿条件和设施
Firstly I thought the hotel looked a little tired. The wallpaper in the hallway and room was starting to lift and skirting was very dusty. The draw fronts on one of the units looked like it was falling off.
Carol
2024 年 12 月入住 1 晚
10/10 超赞
Dario
2024年12月31日
满意:清洁度、员工和服务、住宿条件和设施
None
Dario
2024 年 12 月入住 1 晚
6/10 一般
Candice
与家人出行
2024年12月29日
满意:员工和服务
不满意:住宿条件和设施,清洁度
This property is in need of major renovations. It’s very old. The staff was wonderful though. Every person we met that worked there was so nice and helpful.
Candice
2024 年 12 月入住 2 晚
4/10 很差
Timothy
与配偶出行
2024年12月29日
不满意:清洁度、服务设施、住宿条件和设施
Close to Rivercenter mall / rough neighborhood
Timothy
2024 年 12 月入住 2 晚
8/10 还可以
Gayle
与家人出行
2024年12月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would allow late check-out.
Gayle
2024 年 12 月入住 2 晚
10/10 超赞
Juanita Sugey Martinez de
与家人出行
2024年12月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Evrething is ok
Juanita Sugey Martinez de
2024 年 12 月入住 3 晚
8/10 还可以
Sophy
2024年12月24日
Sophy
2024 年 12 月入住 3 晚
6/10 一般
Jerrad
2024年12月20日
满意:员工和服务,清洁度
Kinda shady area(not the hotels fault)
Crazy slow elevator
Jerrad
2024 年 12 月入住 2 晚
10/10 超赞
Danielle
与家人及幼儿出行, 与配偶出行
2024年12月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay! The location was super convenient and the staff were very helpful and accommodating. We will definitely stay here again when we visit SA.
Danielle
2024 年 12 月入住 1 晚
6/10 一般
Kelly
与家人出行
2024年12月15日
Hotel is not close to Alamo or Riverwalk (could walk approximately 1/2 mile. Area around hotel had homeless people hanging around and sleeping under the overpass which was the parking area for hotel.
Kelly
2024 年 12 月入住 4 晚
10/10 超赞
Laura
商务旅客
2024年12月13日
满意:清洁度、员工和服务、住宿条件和设施
Near a lot of homeless, sketchy
Laura
2024 年 12 月入住 4 晚
10/10 超赞
Felisa
与家人出行
2024年12月9日
满意:清洁度、员工和服务、服务设施
All has always been good.
Felisa
2024 年 12 月入住 1 晚
10/10 超赞
monica
与家人及幼儿出行
2024年12月2日
满意:清洁度、员工和服务、住宿条件和设施
Everything was close to hotel like the river Walk and dining places
monica
2024 年 11 月入住 2 晚
6/10 一般
Julio
与家人出行
2024年12月1日
满意:清洁度、员工和服务、服务设施
Alquile una suite y me dieron un cuarto regular sin sábanas extra para el sofá
Cama
Julio
2024 年 11 月入住 2 晚
10/10 超赞
Dionne
与配偶出行
2024年12月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to the river and very clean
Dionne
2024 年 11 月入住 1 晚
10/10 超赞
Yara
与家人及幼儿出行
2024年11月25日
满意:服务设施,清洁度
The only thing I didn’t like were the pillows very uncomfortable for me I don’t talk for the other people, but everything was ok good personal
Yara
2024 年 11 月入住 1 晚
6/10 一般
Anabel
2024年11月18日
Not enough parking space, is on a side of a party patio you can hear all the music and people burning tire a really big mess
Anabel
2024 年 11 月入住 1 晚
8/10 还可以
Jeff
与家人出行
2024年11月17日
满意:服务设施,员工和服务
My family stayed for a Band competition. We have stayed here several times over the years. Its convenient to the almo dome and river walk. They are both in walkkng distance. We like the spacious rooms, comfortable beds, the morning breakfast, fitness, and pool/spa. The staff was friendly and accomadating.
What we have come to see is the property needs some improvements. The furniture is breaking down. The couch/ sleep sofa is the same from 10 years ago and is sagging- needs replacing. We had to switch rooms three times. There were carpet stains and broken lights fixture in the other rooms. The third room we stayed in had stains in the ceiling a airconditioner that leaked onto the carpet and soaked the carpet the entire time we were there the bathroom tub/shower filled up when showering and took a long time to drain out. I did share this with the hotel front desk. They did write it all down. The pool and spa turned green when we were there and we were not able to use the pool area- Which we were wanting to do. The elevators did not work when We checked in and we had to carry all our belongings up the stairs to the third floor. They eventually got one elevator working but the second one never worked during our entire stay. Years past we didn't have any issues but this stay leaves us think about choosing a different hotel option. It definitely needs some updating. Overall our stay was ok.
Jeff
2024 年 11 月入住 4 晚
6/10 一般
Jennifer
2024年11月16日
不满意:住宿条件和设施,清洁度
Jennifer
2024 年 11 月入住 2 晚
8/10 还可以
Rachel
与家人出行, 与配偶出行
2024年11月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hot tub was broken though, but night front desk attendant was very friendly and helpful
Rachel
2024 年 11 月入住 2 晚
2/10 糟糕
Gabriela
与家人及幼儿出行, 与家人出行
2024年11月11日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Got charged a parking fee for two vehicles while waiting in the lobby a guy standing outside in the area. Got on my bed truck trying to steal what I had in the back of it but wasn’t successful since I had it locked. I experienced bed bug bites the lighting in the rooms weren’t the greatest either. Some staff were really nice.