Many issues with room. It got worse. Poor drainage in bath, cracked sink, condensation from AC drained into bath, cockroaches. No remote for AC, phone in room did not work so no way to contact front desk, limited towels, ice bucket and plastic leaked. We did not know this. When we returned, water had ruined the Kleenex box which there wasn’t one in holder. The water encircled my curling iron and makeup … big mess. With no remote to AC, we were looking for a way to turn it up. The filter had not been cleaned in a long time and all of that fuzzy dust stuff went on bed. Tried to contact Expedia several times. No response. Micheal, who just started at front desk, was so helpful and apologized for all the trouble. Killed an afternoon for us trying to to rectify. Other issues. It was exhausting. We haven’t received a discount with Expedia yet, even though it was confirmed. We kept finding things even afterwards. We are not people to complain, but this was unbelievable when this place received “very good” ratings. It was very upsetting.