We were welcomed by wonderful and friendly staff, and a free glass of Prosecco! We had many questions for the staff, including 2 requests for ice for our room. We were met each time with very helpful and kind staff, which was very much appreciate!
The facility is very clean and modern- we loved our room and the bathroom was awesome. We were given a free bottle of sparkling water for the room, and in-room coffee/tea options. The breakfast selection was vast and very good!
There are a lot of steps, but installation of the elevator makes it extremely accessible.
Being from America, understanding how to actually get my car to the front of the building with using a code to lower road blocks at the entrance of the street was new and a learning curve. We did walk our luggage to the hotel initially, but friendly staff helped us through how to use codes to access the tiny streets when we left.
The location was good, very busy as it is close to shopping and restaurants. I appreciated being in this area as opposed to the other side of the river. We would definitely stay again. Thank you!