We stayed for just one night ahead of a vacation with a tour group. After 2 flights and 2 trains to get to Salzburg, we were looking for a quiet place to relax. The staff were exceptional - we were greeted with champagne, our bags were brought directly to our room and our room was upgraded from a standard suite to a castle suite. The bed was a little on the firm side, just the way we like it. The staff gave us recommendations for dinner close to the hotel and free passes to use the elevator to take us down the mountain. We made the mistake of not reserving dinner reservations onsite in advance and the restaurant was fully booked for dinner by our 2pm arrival. After an early dinner, we came back to our room around 6:30 and within an hour we were both fast asleep for the next 12 hours. On checkout the next morning, the staff held our luggage while we spent the day exploring the nearby fortress. When we returned in the afternoon, they helped us with getting a cab to our next location.
Our room was fantastic, with a seating/dining area, comfortable king-sized bed and huge bathroom with walk-in closet, separate toilet, and freestanding tub under a huge, arched window.
The hotel grounds were equally as fantastic with the infinity pool, hot tub and several outdoor dining/seating spaces.
The location is quiet and remote, but surprisingly easy to access. Wooded paths from the hotel lead to the Modern Art Museum and Fortress.