We loved the location, very quiet when we were there. Beautiful setting. Excellent service from reception. Our sea view room was stunning. The whole hotel was immaculate. The spa area was so lovely. Our only feedback is about plant based options at the continental breakfast.
Corinne
2025 年 3 月入住 1 晚
10/10 超赞
calum
2025年02月18日
满意:清洁度、员工和服务、住宿条件和设施
calum
2025 年 2 月入住 2 晚
10/10 超赞
Michael
与配偶出行
2025年02月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a lovely newish hotel in a beautiful bay. If you are looking to spend a few days doing nothing and chill this is the perfect place. The photos that you see on their website don't lie. The food was excellent too!
Just a couple of minor issues.
I know hotels try to create a mood but the piped music all day long can be a little irritating at times. The management obviously do their homework, so as a guest who am I to argue.
The only other issue was the staff. Don't get me wrong, all of the staff were polite and courteous at all times and were never rude but they were very disconnected with the guests. We always had to ask for everything, no one was pro-active. Perhaps they were being overworked? They were very young and at times having someone more experienced overlooking things would have helped. The guys that drove the mini bus were the exceptions they were very communicative and personable. Also my wife had a facial in the spa, the lady was absolutely charming.
Would I return to the hotel. Yes!
Michael
2025 年 2 月入住 4 晚
8/10 还可以
Mark
2025年01月20日
满意:清洁度、员工和服务、住宿条件和设施
Very nice hotel
Mark
2025 年 1 月入住 1 晚
10/10 超赞
Laura
2025年01月13日
满意:清洁度、员工和服务、住宿条件和设施
Laura
2025 年 1 月入住 1 晚
10/10 超赞
Neil
与配偶出行
2025年01月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is fairly new and therefore really modern and clean. There is a spa on site which is ideal after a days walking. The free shuttle bus into the heart of Salcombe is a great idea as the walk does involve a few steep hills although this is how we travelled into Salcombe most days. The hotel is right on the beach and is in a very quiet location. Overall, we enjoyed our stay. If like us you come here in the winter and you want to walk in and out of Salcombe then remember to take a torch with you as it is pitch black and a mobile may not be sufficient.
Neil
2024 年 12 月入住 3 晚
10/10 超赞
Karl
2024年12月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best nights sleep for a long time
I have to say that it was the best nights sleep my wife and I have had for a very long time. Jack I think was worth a special mention he catered for us exceptionally well at reception and in the restaurant. The receptionist at the spa was also very friendly and helpful.
Karl
2024 年 12 月入住 1 晚
10/10 超赞
Martyn
与配偶出行
2024年12月18日
满意:清洁度、服务设施、住宿条件和设施
Great location. Paul the concierge/driver was excellent and like meeting an old friend.
Martyn
2024 年 12 月入住 2 晚
8/10 还可以
Matthew,Cheltenham
2024年12月13日
Matthew
2024 年 11 月入住 2 晚
10/10 超赞
Charlie
2024年12月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing Hotel
Amazing hotel, every room has a beautiful view and the staff are mega friendly and helpful. The food in the restaurant was really good quality and theres a free shuttle into Salcombe which is amazing.
Charlie
2024 年 11 月入住 2 晚
8/10 还可以
James
2024年11月21日
满意:清洁度、员工和服务、住宿条件和设施
Location
James
2024 年 11 月入住 2 晚
10/10 超赞
James
2024年11月5日
满意:清洁度、员工和服务、住宿条件和设施
James
2024 年 10 月入住 1 晚
6/10 一般
Julia
2024年10月28日
满意:清洁度、员工和服务、住宿条件和设施
We loved the location of the property and the style but we were really dissapointed that we paid almost £150 more to have a 'sea view' room rather than a valley view. We were in room 1 and yes you could see the sea but through the reception glass and there were seats in front of the balcony. This was really dissapointing and sadly meant we did not feel comfortable sitting out and we couldnt really see the sea if we did - just the flow of people in and out of the reception area. Other than this we liked the property. We would not take the risk of booking a 'sea view' room in future sadly
Julia
2024 年 10 月入住 2 晚
8/10 还可以
david
2024年10月23日
Great location and hotel well set out.
david
2024 年 10 月入住 1 晚
10/10 超赞
Phil
2024年10月22日
Phil
2024 年 9 月入住 1 晚
8/10 还可以
Sean
2024年10月19日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Not a do again.
The hotel is beautiful but I’m not sure I would stay again. The music played in the lounge/bar was horrible not in keeping with the hotel clientele, obviously for the benefit of the staff.
The food selection is limited and the quality poor, my evening meal and hot breakfast were dry with little taste.
The distance into Salcombe requires transportation and the hotel shuttle only has four seats so you are very lucky if you can get the time you want.
I’m not sure why there’s an aversion to Cabernet Sauvignon but the wine by the glass is not for a wine drinker.
I asked that the discretionary service charge be removed from my final bill. Gratuity is earned and not in my opinion a subsidy to the hotel coffers.
Although the hotel is only a few years old it’s not getting the TLC it needs, as an example the curtains in our room are already in need of attention.
Sean
2024 年 10 月入住 2 晚
10/10 超赞
Lauren
与家人出行
2024年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely quiet hotel. Great Food. Good location. Definitely will be back.
Lauren
2024 年 10 月入住 1 晚
10/10 超赞
真实旅客
2024年10月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 9 月入住 1 晚
10/10 超赞
Luke
2024年10月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Will definitely book again! Heaven!
Our stay was absolutely amazing, from the moment we arrived. Our room was beautiful, perfect view of the sea. Food and service was great. It was my Birthday and we had a few treats courtesy of the hotel, which was lovely. Overall a great night away!
Luke
2024 年 10 月入住 1 晚
10/10 超赞
真实旅客
2024年10月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 10 月入住 2 晚
10/10 超赞
Kate
与配偶出行
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were amazing, really friendly and helpful. The hotel ran a shuttle service into Salcombe which was helpful in the evenings.
We were also upgraded to a suite as I mentioned it was a 40th birthday treat