More than 600 CHF a night for worse than three star hotel condition. Room was big, but not even basic amenities were available such as tooth paste. Breakfast was simple but ok. The receptionist in the morning was impolite and ignoring. In gernetal, an overpriced but outdated hotel with insufficient staff
Jing
2024 年 8 月入住 1 晚
6/10 一般
errol
2024年10月11日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Good hotel. Staff unpleasant as a matter of personality -- better suited to be front desk at a bus station. As a past guest we requested room with view; we were given room facing a wall 10' away when the hotel was more than 1/2 empty. Good hotel; very poor desk staff. They need re-training in a different profession.
errol
2024 年 10 月入住 3 晚
10/10 超赞
Stacy
2024年09月16日
Stacy
2024 年 8 月入住 3 晚
8/10 还可以
Tarek Fathy Mahmoud
2024年09月1日
满意:员工和服务,清洁度
Tarek Fathy Mahmoud
2024 年 8 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2024年08月13日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Restaurant Staff was rude and the management didn’t even care to set things right. I would never recommend anyone to stay in this hotel
真实旅客
2024 年 8 月入住 4 晚
10/10 超赞
Pallavi
2024年07月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a beautiful property - would definitely stay here again
Pallavi
2024 年 7 月入住 4 晚
6/10 一般
Ralph
2024年07月12日
满意:住宿条件和设施,清洁度
Ralph
2024 年 7 月入住 2 晚
10/10 超赞
Tom
2024年05月29日
满意:住宿条件和设施
Tom
2024 年 5 月入住 2 晚
10/10 超赞
Nicola
与配偶出行, 商务旅客
2024年05月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just lovely - cozy, clean, welcoming. Fabulous team - everyone seemed so happy and proud to work there and it really translated into how warmly we were welcomed. A big thank you
Nicola
2024 年 5 月入住 3 晚
6/10 一般
Walter
与配偶出行
2024年03月7日
满意:住宿条件和设施,服务设施
不满意:员工和服务
Das Hotel wurde auf das Minimum heruntergefahren. Auch in Sachen Service am ersten Abend. Katastrophe. Für ein 4 sterne Hotel sehr schlecht.
Die Zimmerpreise entsprachen nicht der Bestätigung durch Expedia!!!!
Walter
2024 年 3 月入住 2 晚
10/10 超赞
Elie
2024年01月27日
Elie
2024 年 1 月入住 3 晚
10/10 超赞
Marita
2023年12月15日
Marita
2023 年 12 月入住 1 晚
10/10 超赞
Alain
2023年09月22日
Alain
2023 年 9 月入住 1 晚
10/10 超赞
Jason
2023年06月22日
满意:清洁度、员工和服务、住宿条件和设施
Excellent hotel in prime location ; spartan room but location makes up for it.
Jason
2023 年 6 月入住 1 晚
6/10 一般
helena
与家人出行
2023年06月19日
满意:住宿条件和设施
不满意:员工和服务
Stayed about 7 days and left to another hotel, because horrible insistent at the spa. The spa got a large nice swimming pool ( that was the only reason we stayed there) however a hotel guard is very aggressive and we left because he run in to the females shower screaming and threatening to me and my young 11y old daughter ( who was on the shower). He knew we were there but decided to come in there to scream and threaten us, because we were a few minutes late the spa closing time. It was really scary experience. Please be very careful there especially if you are a female. The security guard is dangerous and capable for anything.
helena
2023 年 6 月入住 6 晚
10/10 超赞
Jerald
与家人出行
2023年05月27日
满意:清洁度、员工和服务、住宿条件和设施
I loved everything about your beautiful hotel and property. So convenient in every way. Staff, rooms, breakfast, spa and so on were great. Dinner at La Gare was the only disappointment. during out 2 night stay. Food not great and service was lacking.
Thank you again for a great stay. We’ll be back!