I like that San Antonio is accessible to multiple dining options around the area plus it’s walkable to other attractions like people’s park and head spa place.
Johann
2024 年 10 月入住 6 晚
6/10 一般
Leo
与配偶出行
2024年09月29日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
I'd like to give a 5 star to everything here since I've noticed housekeeping staff are doing their absolute best to keep the rooms clean. However, just like the faucets and shower, I'm struggling to give it a perfect score since ... they can only do so much since the property conditions for the 'Superior room' are getting bad since (probably because it's gotten very old compared to the more recently built deluxe rooms). We couldn't take a shower or brush our teeth properly without the either the faucet or shower barely able to get any water out of itself. We mentioned to the front desk, I guess maintenance never got around to fixing it. That or it really was that particular room that's just old and needs to be redeveloped again. Also insects seem to be getting in somehow in the bathroom.
Otherwise, the stay was okay. We did like that the housekeeping replenished the necessities daily and breakfast meals !
But yeah, kinda envious of the guests that got to stay in the Deluxe rooms since I'm sure their rooms are great with them being more recently built.
Hopefully the older rooms get the much needed fixup that they need.
Leo
2024 年 9 月入住 4 晚
8/10 还可以
rowena
与配偶出行
2024年09月21日
The staff are all helpful. Internet is good. Food is good, enjoyed the buffet.
Facilities are not great , there’s a lot of things to improve. Maintenance is poor. There’s a lot of leak in their building. Elevator not working when we were there. But nothing to say with the staff. Very courteous.
rowena
2024 年 9 月入住 2 晚
10/10 超赞
Lesley
与配偶出行
2024年09月6日
满意:住宿条件和设施
Felt very safe. Clean. Staff very accommodating ! Pool area very nice.
Lesley
2024 年 9 月入住 4 晚
10/10 超赞
Andrew
2024年08月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful resort and nice seafoods all outside the resort grounds. Very clean with good TV options. Outdoor swimming pool is brilliant also
Andrew
2024 年 8 月入住 2 晚
10/10 超赞
Luis
与家人出行
2024年08月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tolles Hotel, sehr freundliches Personal
Luis
2024 年 8 月入住 3 晚
8/10 还可以
SHEENA DIANA
与家人出行
2024年08月12日
满意:员工和服务,清洁度
Like the food at their restaurant. Food service is fast too.
SHEENA DIANA
2024 年 8 月入住 2 晚
8/10 还可以
Liezel
与家人出行
2024年07月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wpuld recommend
Great hotel overall. Shame one pool was out of use and looked messy. Other pool was good. Rooftop also unavailable.
It was a little noisy staying at the front of the hotel but nothing too bad, but I would request a back facing room if I stayed again.
Breakfast was good, a lot of choice.
Liezel
2024 年 7 月入住 1 晚
6/10 一般
Jumercedes
2024年07月13日
Jumercedes
2024 年 7 月入住 7 晚
2/10 糟糕
Jason
2024年06月25日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointed in my stay.
Resort stay:
* Unclean bedding (stained sheets/pillows)
* Broken toilet
* No in-room safe
* Lack of umbrellas for guests (far walk to rooms)
* Inconsistent upgrade policy
* Unhelpful front desk staff (except for checkout)
This highlights the key issues I faced without unnecessary detail.
Jason
2024 年 6 月入住 1 晚
10/10 超赞
Malou
与配偶出行
2024年05月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Near the Beach
Malou
2024 年 4 月入住 2 晚
10/10 超赞
真实旅客
2024年04月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 4 月入住 2 晚
10/10 超赞
Eva Lyne
2024年01月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Eva Lyne
2024 年 1 月入住 2 晚
8/10 还可以
Steve
2023年12月13日
满意:员工和服务
Conveniently located. Staff was extremely helpful
Steve
2023 年 12 月入住 9 晚
6/10 一般
JOEL
2023年11月18日
JOEL
2023 年 11 月入住 1 晚
4/10 很差
Rosalyn
与家人出行
2023年10月29日
不满意:住宿条件和设施,清洁度
Lots of mosquitoes inside the room, too old towels, dirty room.
Rosalyn
2023 年 9 月入住 2 晚
8/10 还可以
Christi Anthony
与配偶出行
2023年09月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The heater stopped working but they sorted it out the next day
Christi Anthony
2023 年 9 月入住 6 晚
10/10 超赞
Arthur
2023年08月9日
Arthur
2023 年 8 月入住 3 晚
4/10 很差
mila
2023年07月21日
mila
2023 年 7 月入住 2 晚
4/10 很差
Shirley
与配偶出行
2023年04月20日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Wij hadden een huisje aan het water, volgens mij de oudste in het resort. Alles was vies, schimmel in de koelkast, heel veel beestjes in de kamer. Vooral mieren en ook hele grote die via de badkamer naar binnen kwamen lopen. Na een black out deed de airco het niet meer... de beestjes liepen over het ontbijt. Voor ons als "verwende" westerlingen niet voor herhaling vatbaar. Helaas was er geen andere kamer beschikbaar omdat alles vol zat door een bruiloft en een festival dus het was even doorbijten drie dagen.
Shirley
2023 年 4 月入住 2 晚
4/10 很差
真实旅客
与家人出行
2023年01月12日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
真实旅客
2023 年 1 月入住 1 晚
4/10 很差
Jacqueline
与家人出行
2022年12月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unfortunately the hotel is not well kept - the bathroom had only cold water to shower & is in need of a refurb and good clean. Building works around the hotel are still not completed.
A disappointing return from our last visit in 2019. We don’t recommend & will not stay again.
Jacqueline
4/10 很差
Lydia
与家人出行
2022年07月31日
不满意:住宿条件和设施
The room that was assigned to us looks spooky, The toilet door squeak and the veranda ceiling needs to be fix.. it's such a shame though coz every time we come home in Roxas we love to stay here.