Fantastic location at the entrance to the Whakarewarewa thermal village. Our room had a superb view of the hot springs and village. Slight smell of sulphur but you quickly get used to it. Breakfast buffet was great, lots of choice. Wanted to try thermal pool but it was too busy.
Chris
2025 年 3 月入住 2 晚
6/10 一般
Lloyd
与配偶出行
2025年03月30日
满意:清洁度
不满意:住宿条件和设施
we stayed here for two nights. Whilst check-in was quick, we were simply given a piece of paper and told to scan a QR code to find out more about the facilities andquickly ushered on. The hotel itself is a little tired looking, and that comes through in the older model room and bathroom. That being said the bed was extremely comfortable and it was quiet in the room. It is very family friendly (we are a couple) and whilst we could’ve used the pool and hot tub, the many running around kids kind of put us off. The location was good - we went to a local spa on one day and also went to the Māori experience as well. The breakfast seemed to be fresh and tasty, although not much variety over the couple of days that we were there.
Lloyd
2025 年 3 月入住 2 晚
10/10 超赞
Jan
2025年03月30日
满意:清洁度、员工和服务、住宿条件和设施
Jan
2025 年 3 月入住 1 晚
8/10 还可以
Kaijun
2025年03月30日
不满意:员工和服务
Good location, quiet and plenty of rooms available. Deluxe double queen room spacious and renovated. Smart TV with Chromecast super convenient. Cleanliness needing attention. Dusty bathrooms and smelly bathroom curtains. Did not feel welcome by check in staff, no smile at all. Request have been arranged. Overall still one of the best in Rotorua.
Kaijun
2025 年 3 月入住 1 晚
4/10 很差
Mike
2025年03月26日
不满意:住宿条件和设施,员工和服务
The bar snack menu finished a 5:30 pm with the exception of pizza which was not available the evening of our stay. As we did not want a full buffet meal we had no choice but to go into the city.
I thought that for a significant chain
hotel to have no room service or bar snack options was extremely poor and will not stay with them again.
Mike
2025 年 3 月入住 1 晚
6/10 一般
Moana
与配偶出行
2025年03月26日
满意:清洁度、员工和服务、服务设施
Very comfy mattress. Good view from our window.
Bathroom needs abit of upgrading
Moana
2025 年 3 月入住 1 晚
8/10 还可以
Richard,Hamilton
2025年03月25日
满意:清洁度、员工和服务、住宿条件和设施
Comfy bed
Richard
2025 年 3 月入住 1 晚
8/10 还可以
Sheetal
与家人出行, 团体旅客
2025年03月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great property with great location. Wish there was a shuttle to downtown.
Sheetal
2025 年 3 月入住 3 晚
6/10 一般
Shayna
与家人出行
2025年03月24日
满意:清洁度、员工和服务、服务设施
For the price, we were expecting a bit more. We switched rooms because the first room was extremely dated and bathroom was dirty. It may have been black mold, but we were told that it was sulphur. 2nd room was fine. Buffet was not great and expensive for what it was. Location was next to sulphur springs, so it was stinky. Not right downtown, so we had to drive everywhere.
Shayna
2025 年 3 月入住 2 晚
10/10 超赞
Leslie
2025年03月24日
满意:清洁度、员工和服务、住宿条件和设施
Location was perfect, staff very helpful, room very good
Leslie
2025 年 3 月入住 2 晚
10/10 超赞
Maria Elena
2025年03月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved it.
Maria Elena
2024 年 11 月入住 4 晚
6/10 一般
David
与家人出行
2025年03月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every thing was good until I needed to leave a day early for well being issues, and was not given a refund for the day we didn't use.
David
2025 年 3 月入住 4 晚
8/10 还可以
Benjamin
与配偶出行
2025年03月20日
Room was well equipped and clean, slightly on the worn side and outdated. Got the view we paid for of the steaming geysers however was expecting a more modern room with newer amenities eg. glass shower instead of bath shower with curtain. Buffet breakfast was the highlight, everything was incredible and staff were lovely.
Benjamin
2025 年 3 月入住 1 晚
10/10 超赞
Bryanna
与配偶出行
2025年03月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
staff were lovely, pool and spa were nice and rooms were clean and bed was comfortable. Hotel was in good location and parking was easy and convenient
Bryanna
2025 年 3 月入住 3 晚
8/10 还可以
Irene
2025年03月16日
满意:清洁度、员工和服务、住宿条件和设施
We were located very close to Te Pua and we had multiple tours there. A three minute drive got us there safely. We made full use of the facilities (breakfast buffet, laundry facilities, pool and hot tub. The only negative is that some areas like the hot tub were in need of repair. We still had an enjoyable time.