Not well clean and tidy up the room as the glass still have stinks…….tea cup with some crystal stuff inside…….
Bed is good and sleep well.
Staff is cool and not showing up all the time.
My fee is including Breakfast which is not the buffet one and you can choose one set in the menu.
Location and car park is good.
The bed is too soft and free wifI is only available at the lobby 30mins a day, which is not really relevant to the description. The location is just okay, but I would prefer stay in other motel instead. Best location at Rotorua is ibis hotel. This hotel not meet to a 4 star standard.
HO YAN ADAM
8/10 还可以
真实旅客
2013年05月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
10/10 超赞
John
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really liked the staff they were cheerful and really helpful the room was perfect for us and we really struggle with beds waking up with stiff backs but that wasn’t the case at Copthorne Rotorua. Thank you staff and Copthorne.
John
2024 年 11 月入住 1 晚
6/10 一般
Caterina
2024年10月21日
满意:员工和服务,清洁度
Caterina
2024 年 10 月入住 2 晚
10/10 超赞
Estela,Las Vegas
团体旅客
2024年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff
Estela
2024 年 10 月入住 4 晚
8/10 还可以
roshmin
2024年10月11日
Good
roshmin
2024 年 10 月入住 2 晚
6/10 一般
Bhawesh
2024年10月9日
满意:员工和服务,清洁度
Bhawesh
2024 年 10 月入住 2 晚
8/10 还可以
Fern
与家人及幼儿出行
2024年10月8日
满意:清洁度、服务设施、住宿条件和设施
I was required two room next to each other but we end up getting another room on the 1st floor and another room on the 4th floor. I was booking two room together but then seem like the reception have no idea give me only 1 room then I have to ask her again for another room and haven’t tell us much about welcome to hotel when we check in. Also we need to be careful the lift door. It suddenly close and take my daughter up by herself and almost close on my arm when I try to get in. We press the botton to keep it open but it wasn’t working. But overall the room are great and the cleaning staffs are friendly.
Fern
2024 年 10 月入住 2 晚
8/10 还可以
Winnie
与家人及幼儿出行
2024年10月6日
满意:员工和服务,清洁度
Good experience overall, very friendly front staff. Sizable room, although bathroom could need an upgrade.
Winnie
2024 年 10 月入住 1 晚
8/10 还可以
Allira
与家人出行
2024年10月5日
满意:清洁度、员工和服务、住宿条件和设施
It was clean and warm and the beds were comfortable, however the breakfast was limited, there was no coffee!
Allira
2024 年 10 月入住 1 晚
10/10 超赞
Krystal
2024年10月1日
满意:清洁度、员工和服务、住宿条件和设施
Krystal
2024 年 9 月入住 1 晚
10/10 超赞
Martha
团体旅客
2024年09月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice area and clean hotel!
Martha
2024 年 8 月入住 1 晚
10/10 超赞
Bridgett
与配偶出行
2024年09月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved our stay, highly recommend will definitely book here again
Bridgett
2024 年 9 月入住 1 晚
8/10 还可以
JENELYN
2024年09月3日
满意:住宿条件和设施,员工和服务
JENELYN
2024 年 8 月入住 2 晚
10/10 超赞
Mallikarjuna Nageswara Rao
2024年08月23日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel for stay
Mallikarjuna Nageswara Rao
2024 年 6 月入住 1 晚
6/10 一般
Davina
团体旅客
2024年08月17日
满意:员工和服务
不满意:住宿条件和设施
Staff were fantastic which saved the day as the hotel could do with a much needed revamp! Beds were comfy though, so thats a win.
Davina
2024 年 8 月入住 2 晚
10/10 超赞
Manu
2024年08月16日
满意:清洁度、员工和服务、住宿条件和设施
it was nice stay. staff is very friendly.
Manu
2024 年 7 月入住 1 晚
8/10 还可以
Warsha
与家人出行
2024年08月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was sceptical based on other reviews, but it was much better than I expected. Clean and tidy. Would definitely stay again.
Warsha
2024 年 8 月入住 1 晚
10/10 超赞
ROZANNE
2024年08月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ROZANNE
2024 年 8 月入住 1 晚
8/10 还可以
Darren
与家人出行
2024年07月14日
满意:服务设施,清洁度
不满意:员工和服务
Arrived at 1.15pm, said sorry were a bit early, any chance of a check in? I got an abrupt "No. 2pm is check in".... I understand there are rules, but a sorry we're still getting the room ready or something similar would have been nice. Extraction fan in the bathroom wasn't working either. Maintenance informed us there were 5 through the hotel waiting to get replaced