The female manager was in very friendly attitude and helpful, she was willing to resolve problems for us.
However, the male staffs there were rude and lack of helpful hands.
The superior room was really small inside, it was not used of a big terrace while the inside was really small where was not enough for two people to move.
Wing Kit
2017 年 6 月入住 2 晚
10/10 超赞
真实旅客
2016年02月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Location and All Staff Very Friendly Helpful
Good location in safe quiet street.
Good room rate.
Comfort room but a little dark, unstable Wifi and very difficult to contact at day and night too.
真实旅客
10/10 超赞
真实旅客
2016年01月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
完美無限
距離火車站很近,到主要景點都有公車及地鐵可到達。
真实旅客
4/10 很差
真实旅客
2016年01月9日
不满意:客房舒适度,住宿条件和设施
真实旅客
8/10 还可以
Yi-Chun
2015年09月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yi-Chun
10/10 超赞
真实旅客
2015年08月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
your must pick this
Staffs are very helpful, the room is clean, making me and my frd feeling good in this journey.
真实旅客
8/10 还可以
Kim Wah
2015年08月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Location excellent
Location excellent, walkable to termini, breakfast good enough, everything ok and it worth money.
Kim Wah
10/10 超赞
Qin
2015年07月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Qin
8/10 还可以
一家,中国
2013年08月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
近地铁,交通方便!性价比高!
一家
8/10 还可以
真实旅客
2012年03月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
6/10 一般
真实旅客
2011年01月8日
满意:员工和服务,清洁度
Best Western Hotel Villafranca
Room is tidy and neat. Location is a bit far away from Roma Termini (about 10 mins walk unless you are running). The outside environment is pretty messy which seems not really safe if you going back late night.
真实旅客
8/10 还可以
ROWENA
2024年10月16日
满意:员工和服务
不满意:住宿条件和设施
The hotel was dated and in need of renovation. However the staff was very attentive and great. Elisa was a big help to me !
ROWENA
2024 年 10 月入住 2 晚
8/10 还可以
Piero
2024年10月3日
满意:清洁度、员工和服务、住宿条件和设施
Piero
2024 年 10 月入住 1 晚
8/10 还可以
Vikram,Bolingbrook
与家人出行
2024年09月28日
The toilet was not working and it took some time for the hotel to fix it.
However, the location of the hotel is very close to the train station with easy transportation access
Vikram
2024 年 9 月入住 4 晚
10/10 超赞
Teresa,Vineland
与家人出行
2024年09月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
close to Termini Station. Easy walk to many sites, subway and train station
Teresa
2024 年 9 月入住 1 晚
8/10 还可以
Albert
与家人出行
2024年09月22日
满意:清洁度、员工和服务、客房舒适度
Boa estadia!
Boa experiência, suite muito boa ,bom tamanho porém a temperatura da água variava muito durante o banho ,toalhas de banho de baixa qualidade .
Recepção extremamente educada e prestativa.
Bom Café da manhã, porém sábado e domingo, as 9:30 ja não repuseram alguns alimentos...
Albert
2024 年 9 月入住 3 晚
8/10 还可以
Frank,Stow
与配偶出行, 团体旅客
2024年09月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is excellent, the safety is excellent, the breakfast options and quality are excellent, and the location is very good. The general rooms are small. And the rooms and amenities could use more updating. Overall it is a little pricey.
Frank
2024 年 9 月入住 2 晚
10/10 超赞
Antonio
2024年09月9日
Antonio
2024 年 8 月入住 2 晚
8/10 还可以
真实旅客
团体旅客
2024年08月20日
满意:客房舒适度,员工和服务
真实旅客
2024 年 8 月入住 3 晚
10/10 超赞
Rute
与家人出行
2024年08月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rute
2024 年 8 月入住 2 晚
10/10 超赞
Micaela
2024年08月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Micaela
2024 年 8 月入住 1 晚
8/10 还可以
Mattia
2024年08月3日
满意:清洁度、员工和服务、住宿条件和设施
Molto buono!
Vicinissimo alla metro e camera e bagno ottimi
Mattia
2024 年 7 月入住 1 晚
10/10 超赞
Camilla
与配偶出行
2024年08月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is near the major train station and is walkable to the major attractions. The air conditioning is great and there are a few excellent local restaurants nearby.