The staff truly cares. The complimentary breakfast is the best breakfast I ever had at a hotel. I met the cook. I said that I loved the food, but I had to leave early the next day and I would have to miss breakfast. She said that she would come in early and ensure that the food would be ready in time for me to make my flight. You don't see that level of service anymore.
Mark
2024 年 11 月入住 2 晚
10/10 超赞
Sheila
与家人出行
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great one night stay. Nice staff and very good breakfast.
Sheila
2024 年 11 月入住 1 晚
10/10 超赞
Christina
与配偶出行
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved it nice and quiet
Christina
2024 年 10 月入住 1 晚
10/10 超赞
Tracy
与家人出行
2024年10月12日
满意:服务设施
This place was absolutely fantastic. The breakfast was delicious clean it has every other hotel in Rockford beat great job Riverview Inn and suites. I will recommend you to everyone of my friends and family.
Tracy
2024 年 10 月入住 1 晚
6/10 一般
Gary
与家人出行
2024年09月24日
满意:住宿条件和设施,清洁度
The property is in a beautiful riverfront setting, but the surroundings show signs of business failure...depressing.
Gary
2024 年 9 月入住 1 晚
8/10 还可以
Richard
2024年09月23日
满意:清洁度、员工和服务、住宿条件和设施
Richard
2024 年 9 月入住 2 晚
6/10 一般
Howard
2024年09月23日
满意:员工和服务
不满意:住宿条件和设施
Howard
2024 年 9 月入住 2 晚
10/10 超赞
Maria,Chicago
2024年09月9日
满意:清洁度、员工和服务、住宿条件和设施
The room was clean and staff was very friendly.
Maria
2024 年 9 月入住 1 晚
10/10 超赞
Deborah
与家人出行
2024年09月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property had the nicest and most helpful staff, always smiling and very friendly. The reduction in starts for property condition came from one of the sheer curtains had a significant tear in it. Otherwise I was very pleased with all other aspects of the property
Deborah
2024 年 9 月入住 3 晚
6/10 一般
Philip
2024年09月5日
满意:住宿条件和设施,清洁度
We disappointed in that we did not get the room as pictured in the website. What was pictured was a suite with a separate bedroom which I showed the man at the desk. What we got was a single room. The person that was at the desk said that they don't have control over the pictures on the website , but could upgrade us to what we requested for $29-30 more. Since it was after midnight when we arrived, ( due to car trouble) we declined. Sadly this had the appearances of a "bait and switch".
Philip
2024 年 9 月入住 1 晚
4/10 很差
Glenn
2024年09月1日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Needs updating breakfast late and no cereal when asked man said no cereal
Glenn
2024 年 8 月入住 3 晚
6/10 一般
Pedro
2024年08月29日
满意:员工和服务
Pedro
2024 年 8 月入住 4 晚
10/10 超赞
Rod
2024年08月28日
满意:清洁度、员工和服务、住宿条件和设施
They went out of there way to help me!
Rod
2024 年 7 月入住 1 晚
8/10 还可以
Cassara
与配偶出行
2024年08月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel staff and love the views of the river!
Cassara
2024 年 8 月入住 1 晚
8/10 还可以
Hilda
商务旅客
2024年08月23日
满意:清洁度、员工和服务、住宿条件和设施
Amazing staff, good breakfast, easy access to the highway for travel, large room size
Hilda
2024 年 8 月入住 2 晚
10/10 超赞
Michael
2024年08月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very nice
Michael
2024 年 8 月入住 1 晚
10/10 超赞
Kdora,Elkins
与家人出行
2024年08月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good for the price. Large rooms. Dinner left some to be desired. High priced meal without high priced quality. Breakfast showed lots of variety but continued to be empty so there was several people there.
Kdora
2024 年 7 月入住 1 晚
10/10 超赞
Patrick
与配偶出行
2024年08月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful area
Patrick
2024 年 8 月入住 1 晚
4/10 很差
Anna
与家人出行
2024年07月22日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Moisture was so high in the room that all our clothes and the linens were wet.
Anna
2024 年 7 月入住 3 晚
6/10 一般
DEMETRIA
2024年07月21日
不满意:清洁度、服务设施、住宿条件和设施
The bathroom was half clean, the room smelled like mildew, the park behind it is beautiful but no access from the hotel to get to it. You'll have to use the bike trail to get there. The hotel is on an old run down mini mall area but the staff was nice. If you're in a car, you'll around nice parks & things to do, but NOT IN WALKING DISTANCE.This place is a hit or miss depending what you are looking for in a hotel. I won't come back
DEMETRIA
2024 年 7 月入住 1 晚
10/10 超赞
Aurelio
2024年07月20日
Aurelio
2024 年 7 月入住 1 晚
6/10 一般
shannon
2024年07月18日
满意:员工和服务
Overall it was clean but dated and could use fresh paint in some areas. Breakfast was limited. They were out of bread and small refrigerator empty. Staff claim they were waiting on truck to come in.
shannon
2024 年 7 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2024年07月18日
满意:清洁度
不满意:客房舒适度
Incorrect Room Category Placement
The hotel first placed me in the wrong room type for what I had booked. I had to spend 30 extra minutes to resolve this issue at the front desk and switch rooms to my correct room category. Room was nice.
真实旅客
2024 年 7 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2024年07月18日
满意:清洁度
不满意:客房舒适度
Incorrect Room Category Placement
The hotel first placed me in the wrong room type for what I had booked. I had to spend 30 extra minutes to resolve this issue at the front desk and switch rooms to my correct room category.