The room itself was clean and the beds were very comfortable. The carpet in the hallway were stained and in serious need of cleaning or replacement. Our room was on the 2nd floor, but we had to go to the bar on the 3rd floor to submit our room service order (wouldn’t take the order over the phone.
Mike
2024 年 11 月入住 2 晚
8/10 还可以
ping
与配偶出行, 商务旅客
2024年11月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
they're on the river, as it said. they responded very quickly to any feedback. they have good breakfast. I'll choose it again next time.
ping
2024 年 10 月入住 1 晚
10/10 超赞
Mark
2024年11月3日
满意:清洁度、员工和服务、住宿条件和设施
The staff truly cares. The complimentary breakfast is the best breakfast I ever had at a hotel. I met the cook. I said that I loved the food, but I had to leave early the next day and I would have to miss breakfast. She said that she would come in early and ensure that the food would be ready in time for me to make my flight. You don't see that level of service anymore.
Mark
2024 年 11 月入住 2 晚
10/10 超赞
Sheila
与家人出行
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great one night stay. Nice staff and very good breakfast.
Sheila
2024 年 11 月入住 1 晚
10/10 超赞
Christina
与配偶出行
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved it nice and quiet
Christina
2024 年 10 月入住 1 晚
10/10 超赞
Tracy
与家人出行
2024年10月12日
满意:服务设施
This place was absolutely fantastic. The breakfast was delicious clean it has every other hotel in Rockford beat great job Riverview Inn and suites. I will recommend you to everyone of my friends and family.
Tracy
2024 年 10 月入住 1 晚
6/10 一般
Gary
与家人出行
2024年09月24日
满意:住宿条件和设施,清洁度
The property is in a beautiful riverfront setting, but the surroundings show signs of business failure...depressing.
Gary
2024 年 9 月入住 1 晚
8/10 还可以
Richard
2024年09月23日
满意:清洁度、员工和服务、住宿条件和设施
Richard
2024 年 9 月入住 2 晚
6/10 一般
Howard
2024年09月23日
满意:员工和服务
不满意:住宿条件和设施
Howard
2024 年 9 月入住 2 晚
10/10 超赞
Maria,Chicago
2024年09月9日
满意:清洁度、员工和服务、住宿条件和设施
The room was clean and staff was very friendly.
Maria
2024 年 9 月入住 1 晚
10/10 超赞
Deborah
与家人出行
2024年09月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property had the nicest and most helpful staff, always smiling and very friendly. The reduction in starts for property condition came from one of the sheer curtains had a significant tear in it. Otherwise I was very pleased with all other aspects of the property
Deborah
2024 年 9 月入住 3 晚
6/10 一般
Philip
2024年09月5日
满意:住宿条件和设施,清洁度
We disappointed in that we did not get the room as pictured in the website. What was pictured was a suite with a separate bedroom which I showed the man at the desk. What we got was a single room. The person that was at the desk said that they don't have control over the pictures on the website , but could upgrade us to what we requested for $29-30 more. Since it was after midnight when we arrived, ( due to car trouble) we declined. Sadly this had the appearances of a "bait and switch".
Philip
2024 年 9 月入住 1 晚
4/10 很差
Glenn
2024年09月1日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Needs updating breakfast late and no cereal when asked man said no cereal
Glenn
2024 年 8 月入住 3 晚
6/10 一般
Pedro
2024年08月29日
满意:员工和服务
Pedro
2024 年 8 月入住 4 晚
10/10 超赞
Rod
2024年08月28日
满意:清洁度、员工和服务、住宿条件和设施
They went out of there way to help me!
Rod
2024 年 7 月入住 1 晚
8/10 还可以
Cassara
与配偶出行
2024年08月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel staff and love the views of the river!
Cassara
2024 年 8 月入住 1 晚
10/10 超赞
Michael
2024年08月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice.
Michael
2024 年 7 月入住 1 晚
8/10 还可以
Hilda
商务旅客
2024年08月23日
满意:清洁度、员工和服务、住宿条件和设施
Amazing staff, good breakfast, easy access to the highway for travel, large room size
Hilda
2024 年 8 月入住 2 晚
10/10 超赞
Michael
2024年08月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very nice
Michael
2024 年 8 月入住 1 晚
6/10 一般
Brian
与家人出行
2024年08月16日
不满意:客房舒适度,清洁度
Still will stay there
Like this hotel but it had spider webs in the inside of window items found in sofa bed and not so white towels
Brian
2024 年 8 月入住 2 晚
6/10 一般
Sheila
与家人出行
2024年08月11日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Our room was so hot. Air conditioning didn’t work so it was pretty uncomfortable. Otherwise stay was fine
Sheila
2024 年 8 月入住 1 晚
10/10 超赞
Brett
2024年08月11日
Brett
2024 年 8 月入住 1 晚
10/10 超赞
Kdora,Elkins
与家人出行
2024年08月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good for the price. Large rooms. Dinner left some to be desired. High priced meal without high priced quality. Breakfast showed lots of variety but continued to be empty so there was several people there.