The room itself was clean and the beds were very comfortable. The carpet in the hallway were stained and in serious need of cleaning or replacement. Our room was on the 2nd floor, but we had to go to the bar on the 3rd floor to submit our room service order (wouldn’t take the order over the phone.
Mike
2024 年 11 月入住 2 晚
8/10 还可以
ping
与配偶出行, 商务旅客
2024年11月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
they're on the river, as it said. they responded very quickly to any feedback. they have good breakfast. I'll choose it again next time.
ping
2024 年 10 月入住 1 晚
10/10 超赞
Mark
2024年11月3日
满意:清洁度、员工和服务、住宿条件和设施
The staff truly cares. The complimentary breakfast is the best breakfast I ever had at a hotel. I met the cook. I said that I loved the food, but I had to leave early the next day and I would have to miss breakfast. She said that she would come in early and ensure that the food would be ready in time for me to make my flight. You don't see that level of service anymore.
Mark
2024 年 11 月入住 2 晚
10/10 超赞
Sheila
与家人出行
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great one night stay. Nice staff and very good breakfast.
Sheila
2024 年 11 月入住 1 晚
10/10 超赞
Christina
与配偶出行
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved it nice and quiet
Christina
2024 年 10 月入住 1 晚
6/10 一般
Aimee
2024年10月14日
不满意:住宿条件和设施,清洁度
Dirty
It was not great. The hotel is in a weird part of town, it’s been redone but not well and the “restaurant/bar”’is just bizarre. Not to mention the floors were clearly never mopped. Our dog got water from his bowl all over the floor so I wiped up and the pic below shows how disgustingly dirty the floor was.
Aimee
2024 年 10 月入住 1 晚
10/10 超赞
Tracy
与家人出行
2024年10月12日
满意:服务设施
This place was absolutely fantastic. The breakfast was delicious clean it has every other hotel in Rockford beat great job Riverview Inn and suites. I will recommend you to everyone of my friends and family.
Tracy
2024 年 10 月入住 1 晚
4/10 很差
真实旅客
团体旅客
2024年10月3日
不满意:客房舒适度,清洁度
Room had weird smell
The cleanliness looked fine but the smell gave me a different idea of how clean it really was. It was as if the previous person in the room chain smoked and then they threw an air freshener bomb in and never aired it out. I opened a window to try and do that only to find out there were no screens so I closed it cause of bugs. The breakfast was also sub par. Was fine for a one night stay but I don’t plan on staying again
真实旅客
2024 年 9 月入住 1 晚
10/10 超赞
Sharon
2024年09月27日
Sharon
2024 年 9 月入住 1 晚
6/10 一般
Gary
与家人出行
2024年09月24日
满意:住宿条件和设施,清洁度
The property is in a beautiful riverfront setting, but the surroundings show signs of business failure...depressing.